Apartment
Sleeps 6 · 70 m² · Double bed, Sofa bed, Double bed
- Desk
- Private bathroom
- Kitchenette
- Kitchen
- Coffee/tea maker
La Casa de Plaza Mayor
★★★ Mayor, Madrid, ES
8.2 guest rating· 34 reviews
About this hotel
Central Location
Experience the heart of Madrid at La Plaza Mayor with its prime location just steps away from the city's iconic landmarks and attractions.
Modern Amenities
Enjoy the convenience of modern amenities such as free WiFi, fully equipped kitchen, and comfortable living spaces in our spacious 2-bedroom apartment.
Local Attractions
Immerse yourself in the rich culture and history of Madrid with popular points of interest like the Royal Palace and Mercado San Miguel just a short stroll away.
To book your stay at La Plaza Mayor and create unforgettable memories in Madrid, reserve now!
Rooms & rates
Amenities
- Free WiFi
- Breakfast takeaway containers
- Screens / Barriers between staff and guests for safety
- Tour desk
- Mobile app for room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Allergy-free room
- ATM/cash machine on site
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
Show all 35 amenities
- Delivered food - securely covered
- Express check-in/check-out
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Heating
- Invoice provided
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
Location
What guests say8.234 reviews
+ Great location+ Comfortable accommodations− Missing basic utilities− Miscommunication with check-in process
Cleanliness7.5
Service8.5
Location9.0
Room Quality8.0
Amenities7.5
Value for Money8.5
En vrai nous avons passé un excellent séjour dans ce lieux avec quelques détails à revoir
7.0Belle endroit bien situer lumineux
− Certains équipement était défectueux
Guest review
8.0El dpto muy cómodo pero le faltaba contar con aire acondicionado. Con el calor que hizo no eran suficiente los ventiladores. El resto de las inatalaciomes muy bien. Respecto de la atención no tuvimos contacto con nadie del dpto solo x mensaje de la aplicación o por IA. Las llaves se retiran en una farmacia a 5 cuadras del dpto por lo que no es muy cómodo ir con las valijas. Tanto la entrada al edificio como el llegar al dpto en el 2do piso cuenta con varios escalones para llegar al ascensor lo que complica bastante el acceso.. El resto muy bien. Cuenta con todo lo necesario para estar con la familia varios días.
Guest review
4.0La posizione era l’unica nota positiva
− Prima di tutto era sporca. Gli asciugamani e le lenzuola erano macchiate, abbiamo chiesto per un cambio ma ci hanno portato la metà delle cose richieste e comunque sempre sporche. Parlavamo solo con l’AI ed era impossibile discutere con una persona reale.
Ubicacion
9.0La ubicacion
− el edificio
Guest review
5.0− Keys are bad, you cannot open the door easily. The bathtubs are also not good for older people.
An expensive, poorly maintained property in a good location
1.0Not a lot
− We had over a 2 hour wait to get into the apartment as cleaning in progress. Correspondence was mainly with a AI chatbot which inundated us with information that was so confusing so we went to the 'office' half a mile away to collect the keys! We were advised that we would be responsible for any defects unless we told them immediately. The property had been poorly maintained. A major problem was that the grab rail in the shower was loose and the door to the bathroom was impossible to close (it was on runners). These were fixed when reported but other things were not: Burns on the carpet, the chopping board and the plastic stuck on the work tops; a cracked window and springs coming through on the mattress in the second bedroom.
Good to know
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.