Cesily 2-Bedroom Apartment in Athens

was a very disappointing experience. I would definitely not choose this apartment again, nor would I

3.0

The location of the appartment and it was clean.

− Before our arrival, we were asked to pay a €250 deposit. This was the first time we had ever been asked to pay a deposit for an accommodation booked through Booking.com. Nevertheless, we paid it. We received the access code only two hours before check-in, and we were able to enter the apartment after 4 p.m. As soon as we entered, we noticed a glass bathroom door facing the living room. The apartment was clean, but the rooms were much smaller than they appeared in the pictures. In the master bedroom, there wasn't even enough space to open my hand luggage. On the first day, the only water available was extremely hot. It was so hot that we could barely stand under the shower without burning ourselves. After that, we had only cold water, which was particularly unpleasant during the winter. The most disappointing part of the experience was the way the local host team handled our complaints. Although they responded to our messages, instead of apologising and trying to resolve the situation, they acted as if the problems were our fault. Overall, this was a very disappointing experience. I would definitely not choose this apartment again, nor would I recommend it to others.

Guest review

9.0

Dobra komunikacja, jasne instrukcje, standard pokoju

− Zamieszanie z ciepła wodą

Buon appartamento in zona tranquilla

7.0

La casa ha tutto il necessario, soprattutto la zona giorno e la cucina. Il quartiere non è centralissimo, ma piuttosto comodo per raggiungere i mezzi pubblici e quindi girare la città. Le istruzioni per il check in e check out sono state chiare e non abbiamo avuto problemi. La casa era pulita.

− Le camere sono piccole, soprattutto quella coi letti a castello. Anche il bagno è molto piccolo ed essendo in 4 ne abbiamo un po’ risentito. Come ho letto in alcune recensioni, l’ingresso del palazzo ha proprio un cattivo odore, ma questo non dipende dagli host!

Exceptional

10.0

Clean ,tidy and new furniture with good customer care. The location is good and few minutes from metro and grocery

Good location.

8.0

The neighbourhood is conveniently close to the metro, tram & bus and you can walk to the centre. There are supermarkets and bars within close walking distance.The apartment was a good size for 2 adults and 2 teens. Comfortable sofa and beds. Washing machine and oven were a bonus.Nicely decorated. Response from the staff was quick when we had a problem finding the key to get in and also when requesting extra cutlery. Good price.

− Not enough kitchen equipment - only 3 sets of cutlery left for 4 people (they did provide more when we asked though). The entrance to the building smells bad and the apartment doesn't smell clean either (a stale tobacco smell). The apartment could be cleaner - the headboard and cushions in the main bedroom had stains on. The bedding wasn't of great quality and didn't seem to fit the beds properly. The bathroom is very small and the hot water system quirky.