Studio
Sleeps 2 · 25 m² · Double bed
- Private bathroom
- Kitchen
- Shower
- TV
- Hair dryer
BRAND NEW Apartments with FREE Parking and WIFI!
14 Thames Street, Staines, GB
7.1 guest rating· 83 reviews
About this hotel
Modern and Comfortable Accommodation
These brand new apartments in Staines offer a comfortable stay just a short distance from top attractions such as Thorpe Park and Windsor Castle. With fully equipped kitchens, flat-screen TVs, and free WiFi, these modern apartments are the perfect home away from home. Plus, enjoy the convenience of free parking during your stay.
Convenient Location
Located just 5 km from London Heathrow Airport, these apartments are convenient for travelers coming in and out of the city. Explore nearby landmarks like Hampton Court Palace and Osterley Park, or catch a game at Twickenham Stadium just 15 km away.
Exceptional Amenities
Enjoy the convenience of a dishwasher, washing machine, and private bathroom in each unit. The apartment complex also provides bed linen and towels for a hassle-free stay.
Ready to experience comfort and convenience? Book your stay now at BRAND NEW Apartments with FREE Parking and WIFI!
Rooms & rates
One-Bedroom Apartment
Sleeps 4 · 30 m² · Double bed
- Private bathroom
- Kitchen
- Shower
- TV
- Hair dryer
Studio
Sleeps 4 · 25 m² · Double bed, Sofa bed
- Private bathroom
- Kitchen
- Shower
- TV
- Hair dryer
Two-Bedroom Apartment
Sleeps 6 · 40 m² · Sofa bed
- Private bathroom
- Kitchen
- Shower
- TV
- Hair dryer
Amenities
- Offsite parking discounted rates available
- Parking
- Self parking (surcharge)
- Non-smoking rooms
- Non-smoking throughout
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Express check-in
- Express check-in/check-out
- Food delivered to guest room
- Free wired internet
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
Show all 24 amenities
- Internet access
- Invoice provided
- Key access
- Physical distancing in dining areas
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Location
14 Thames Street, Staines, GB
- Check-in
- from 03:00 PM to 10:00 PM
- Check-out
- until 10:00 AM
What guests say7.183 reviews
+ Home-like comfort+ Great central location+ Modern amenities+ Responsive host− Noise issues− Lack of cleanliness in common areas− Limited services like spa
Cleanliness2.5
Service6.7
Location8.0
Room Quality7.1
Amenities7.2
Value for Money8.0
Think twice, not good.
3.0Awful.place, black mould, noisy, dirty, filthy common areas, flooded car park, tiny cheap uncomfotable bed, converted offices. Think twice!
− Everything
Great stay Thank you Will be back
10.0It was easy to access Home from home comfortable apartment with everything necessary for a short or long stay Very modern and right in the town The host was very helpful and responsive too
− Nothing It was perfect
Unclean and mouldy.
1.0N/A
− The mould issue. The customer service. Entered a messy apartment - was not cleaned. Fire alarm battery was dead as there was an annoying beeping and we called to see if THEY could come over to fix the issue but instead told us WE had to deal with it using a butterknife! Over the evening, I experienced itchy eyes so did some investigating and found mould around the window and hidden underneath a fire blanket.
Hectic
5.0The kitchen was good and the washing machine was a bonus. The coffee and sugar was also a good addition. The sofa was comfy and the wardrobe was very helpful. The ironing board and the heated towel in the bathroom was also exceptional.
− When I arrived (after check in time) the bed wasn't made and there was no bed sheets or towels available. I was not made aware of this and was chasing them through the chat and the contact number given however I had no answer. It wasn't until I called customer service through booking.com that I got a response. I was then told they would be at the apartment within 30 minutes to correct this, however I didn't get these until 3 1/2 hours later. I was let down as I needed to have an early night, but I didn't have the bed made until 8pm. Let alone have a shower also. The doors also slam really loudly no matter how quiet you are trying to be and then on my floor I had young children running up and down the halls playing on their toys that had been left outside of my room at 6am. As much as I booked the retreat for myself for some peace and quiet, I was not able to get a full nights sleep even though i had booked the place for 3 nights.
Good
7.0It was a good location, the host was responsive and everything worked well.
− The apartment 29 layout didn’t make sense.
Poor
3.0− The building smelled awful.
Good to know
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform BRAND NEW Apartments with FREE Parking and WIFI! in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
If you cause damage to the property during your stay, you could be asked to pay up to GBP 430 after check-out, according to this property's Damage Policy .
Guests are required to send a photo of their ID a week prior to arrival. Instructions on how to check-in will be provided afterwards.