Coqueto y acogedor apartamento TEMPORAL con estilo en Madrid FOV160

Guest review

1.0

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− Extremely disappointing experience. I have booked many different properties through Booking.com over the years, and this was by far one of the worst experiences I have ever had. The apartment was in an unacceptable condition when we arrived. It was visibly dirty, there was a very unpleasant smell, the bed linen and towels were dirty, and even the toilet had not been flushed before our arrival. It genuinely felt as though the apartment had not been properly cleaned before check-in. We booked and paid for THREE guests, but the apartment was not properly prepared for three people. There was no bed linen or bedding for the sofa and no towel for the third guest. As a result, all three of us had to sleep in ONE bed. This is completely unacceptable when a property accepts and charges for a reservation for three guests. There were other problems as well: the bathroom sink was leaking, we were not provided with Wi-Fi access/details, and there was no hairdryer. Before our arrival, we had specifically contacted the host to ask about a hairdryer and were told that the apartment was fully equipped. What made the situation even worse was the lack of communication. We contacted the host about the problems, but received no meaningful assistance when we needed it. We documented the condition of the apartment with extensive photos and videos. We stayed only because we had already arrived in Madrid and were left without a practical alternative at that point. Our staying at the property should absolutely not be taken as an indication that the conditions were acceptable. Based on our experience, I cannot recommend this property. The cleanliness, lack of proper sleeping arrangements for the number of guests booked, missing amenities, maintenance issues, and lack of responsive support made this an extremely unpleasant stay.

podría mejorar...

6.0

Esta bien conectado con las lineas de metro, hay dos cercanas a menos de 10 min caminando. Además la zona estaba bastante concurrida con mucha vida y negocios como supermecados o tiendas de ropa. Lo que mas me gusto del apartamento fue el sofa - cama, que a ser sincero lo preferí antes que la cama, ya que el colchón no estaba ajustado al somier. Además la TV era smart play, entonces he disfrutado mucho viendo series, pelis .... La cocina estaba bastante bien, con todo los utensilios e istrumentos necesarios para la cocina. No ingredientes basicos como azucar, sal ... etc

− Los aspectos negativos que YO encontre fueron la mal organización para realizar el check in. El hecho de esperar hasta que acaben de limpiar el apartamento cuando previamente habia especificado el horario de llegada para hacer el check in... me pareció mal gestionado. La otra cosa q no me pareció bien es que al ser un bajo con acceso directo a la calle, cualquier ruido se escuchaba, camiones de la basura, gente hablando, los vecinos de arriba... para la gente que necesite silencio absoluto no es lo ideal. Por ultimo, lo que no me gustó fue la ducha, la mampara no cubria todo el espacio y el agua se escapaba mojando bastante el suelo alrededor.

Guest review

10.0

Apartamento bem decorado, limpo e organizado, oferece todas as ferramentas para uma boa estadia. Utensílios de cozinha, toalhas de banho. Faltou apenas roupa de cama para o terceiro hóspede. A casa estava bem aquecida pois estava muito frio em Madri.

− A localização é um pouco longe do centro, mas na esquina da rua passa um autocarro que chega ao centro em 20 minutos, e passa a cada 10 minutos.

Confortable funcional impecable

10.0

Me sorprendió porque encontré mas de lo que esperaba

− Nada

Excelente

10.0

El apartamento tenía buena dotación, además está ubicado en un barrio con todos los servicios y varias estaciones de metro cerca.

− Le falta un poco de ventilación externa.