One Bedroom Suite
Sleeps 3 · 70 m² · 2× Twin bed, Sofa bed
- Private bathroom
- Kitchenette
- Kitchen
- TV
- Hair dryer
Terra Complex SPA apartment 1 bedroom suite
Kulinoto 5 street, Razlog, BG
6.8 guest rating· 5 reviews
About this hotel
Luxurious Accommodation with Stunning Views
Unwind by the Pool : Enjoy a refreshing dip in the pool with breathtaking mountain views, or relax on your private balcony overlooking the serene surroundings.
Convenience at Your Fingertips : Benefit from a 24-hour front desk, on-site restaurant, and terrace for a seamless stay. Stay connected with free WiFi and make use of the fully equipped kitchen and flat-screen TV for your entertainment.
Explore with Ease : Take advantage of the bicycle rental service to explore the charming Razlog area effortlessly.
Experience comfort and convenience at Terra Complex B20 apartment 1 bedroom suite. Book now for an unforgettable stay!
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Rooms & rates
Amenities
- Free WiFi
- Indoor pool
- Swimming pool
- Spa/wellness center
- Sauna
- Fitness center
- Free Parking
- Restaurant
- Bar
- Golf course
- 24-hour front desk
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
Show all 22 amenities
- Garden
- Heating
- Hiking
- Horse riding
- Hot tub/Jacuzzi
- Invoice provided
- Massage services
- Terrace
Location
Kulinoto 5 street, Razlog, BG
- Check-in
- from 12:00 AM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say6.85 reviews
− Owner unresponsive / blocked contact− Unable to check in after long travel with infant− Charged on card but reservation not honored / not canceled
Cleanliness9.7
Service2.0
Location9.7
Room Quality9.7
Amenities9.7
Value for Money2.0
Guest review
1.0− Давам оценка 1 ,защото няма 0,след пристигането ни с малко бебе и пьтуване повече от 4часа се оказахме без вьзможност да се настаним,защото собственикьт си е в апартамента и при опит за контакт с него ни блокира....Представяте ли си какьв наглец ...вместо да се извини или поне нещо да каже,толкова лошо преживяване не сьм имал,на всичко отгоре ми бяха взели парите от картата и този наглец не анулираше резервацията ми.Никога не резервирайте,винаги е вьзможно да се окажете в сьщата ситуация!!!
Wonderful view to mountain and golf course
8.0
AVOID!!!
1.0View was the only thing I liked in this apartment
− Unacceptable,horrible,bad. Broken toilet seat couldn’t sit on a toilet as it would pinch my skin. Carpet in a bedroom stinking from vomit. All cooking pans in a really,really bad state,burned black at the bottom. Kitchen not equipped for cooking at all.Cooking hob dirty, bedding wasn’t changed. Ended up finding a new place to stay. It spoiled our holiday. Couldn’t contact anyone about compensation as number for the owner was from a different country and not picked up when we tried to contact. Booking.com wasn’t helpful at all too!!! Not a good experience. If you don’t want to be disappointed on your holiday please AVOID!!! Response for comment underneath: We have been told from the receptionist at the hotel that they know this apartment is not in a good state and nothing has been done about it for a long time as it’s privately owned. As you can see from the pictures it is true what I have written!!!
Poor
3.0The view
− It took three hours for the Complex to find the right key.The beds had used sheets.There was no toilet paper.Only one towel.The Complex would not take any responsibility.The owners were not easy to contact.Tel number in Pakistan.They said nobody had notified them of a booking.They too were unapologetic blaming it on bookings.com.All in all dreadful.
Great location!
10.0Very nice location! Large bedroom with comfortable beds and clean linen. Also the living room is large with a great view over the mountains. The bathroom is clean, soft towels. The Kitchen is very well equipped, you can cook if you need. You have access to the pool and SPA, clean also and big indoor pool. The owner is very helpful if you face any issues.
Good to know
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.
›Internet
WiFi is available in some hotel rooms and is free of charge.
›Parking
Free public parking is possible at a location nearby (reservation is not needed).
›Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.