One-Bedroom Apartment
Sleeps 3 · 45 m² · Double bed
- Private bathroom
- Kitchen
- Shower
- TV
- Refrigerator
Cosy Haven in TS5 Middlesbrough
Roman Road, Middlesbrough, GB
8.1 guest rating· 34 reviews
About this hotel
Convenient Location
Located just a short distance from popular attractions such as Locomotion: The National Railway Museum, Palace Green, and Durham Cathedral.
Comfortable Accommodation
A cozy apartment featuring 1 bedroom, 1 bathroom, and a spacious living room for a relaxing stay.
Free Parking and Non-smoking Property
Enjoy the convenience of free private parking and a smoke-free environment during your visit to Middlesbrough.
To book your stay at Cosy Haven in TS5 Middlesbrough, visit our website now.
Rooms & rates
Amenities
- Free Parking
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Allergy-free room
- Cashless payment available
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Delivered food - securely covered
- Designated smoking area
- Fire extinguishers
- First aid kit available
Show all 31 amenities
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Laundry washed per local authority guidelines
- Physical distancing rules followed
- Picnic area
- Private check-in/check-out
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
Location
Roman Road, Middlesbrough, GB
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.134 reviews
+ Spacious+ Comfortable mattress+ Good communication− Bathroom cleanliness− Need for extra pillows− Some questionable items
Cleanliness6.4
Service8.4
Location8.4
Room Quality7.9
Amenities8.4
Value for Money8.4
Excellent location & parking, but cleanliness, comfort & maintenance issues affected my overall stay
6.0The location was excellent, and the free parking was a real bonus. The host was responsive throughout my stay and receptive to constructive feedback regarding some maintenance issues. When I reported that the radiators were not working due to a faulty TRV (Thermostatic Radiator Valve) head, the host arranged for a plumber promptly and the issue was resolved during my stay. I appreciated the host's willingness to address concerns quickly.
− Unfortunately, the property did not match my expectations based on the listing. On arrival, it appeared somewhat tired and in need of general maintenance and refurbishment. Cleanliness could also be improved, as I noticed cobwebs on the bathroom extractor fan, which suggested that some areas were being overlooked during cleaning. The bed was the biggest disappointment for me. The mattress felt very soft and worn, the duvet was quite thin, and the bedding and pillows appeared old and lacked comfort. As I was staying for work, I chose to remain at the property, but I did not find the sleeping arrangements particularly comfortable. There were also issues with the bathroom. Water regularly accumulated on the floor after showering, requiring additional towels. This seemed to be the result of poor workmanship rather than a maintenance issue and may continue to affect future guests if not addressed. While the location is excellent and the host was responsive, the property would benefit significantly from investment in maintenance, updated furnishings, improved bedding, and a general refresh. I hope the feedback provided is taken on board, as the property has potential, but unfortunately I would not choose to stay here again.
Very disappointing experience
1.0− Very disappointing experience. The mattress was extremely uncomfortable and the bedding was old, thin, and worn, making the room unsuitable for a proper night’s sleep. Had to leave the property to find alternative accommodation the same night. Customer service was equally poor. Rather than addressing the condition of the room and bedding, the host focused on excuses about timing and avoided resolving the actual issue. Booking.com acknowledged the complaint, but the host refused to properly engage or approve a full refund.
Guest review
6.0Easy access, comfy bed
− Strong smell of marijuana in the apartment
Guest review
4.0Located off the main street and reasonably quiet. Hob worked. Water both hot and cold.
− The apartment was very tatty and not the very clean. The washing machine was not usable. Management replied to an issue but never resolved it.
Good to know
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.