Duplex Flat with Terrace & AC near Oxford Street-GSP

Guest review

8.0

The location was perfect for getting around London, an easy walk to the tube station. The apartment was a good size and well equipped. The beds were comfortable, and having 3 bathrooms was great as we were 5 ladies. The hosts were very responsive and easy to communicate with. The check in instructions were very clear.

− The stairs! But it's quite clear in the booking details that there's no lift.

Avoid. What an utter (dirty) disappointment.

1.0

The location is great, not far from Oxford Street and therefore very central.

− The apartment was filthy with stains on carpets and sofa, mold in the bathrooms (all of them), absolutely disgusting shower curtain. The whole apartment smelled like cold cigarettes. The cleaning lady was still in the apartment when we arrived (and hence the keys were not in the lock as announced) and changed in the bathroom (with shoes on). Terrace was just an empty space, not cleaned, with cigarettes on the floor. Oven broken, kitchen was a mess with baking dishes just laying in top of each other (there was no cleanup), dirty kitchen with oil dripping from stove. Even the washing machine in the kitchen had mold in it. In general: Sanitary hazard. Just look at the pictures and see the reality for yourself. It's a shame that this place is still on booking.com.

We had a great week in London

9.0

Location

− Air conditioner was noisy. Mattress needs replacing

Very disappointed by the lack of action from the owner to fix issues during and after our stay. Would NOT recommend.

3.0

The location is the only good attribute of our stay at this property. It was close to Oxford street and we could easily get a taxi on this street.

− BEWARE-NOT as advertised! This property advertised AC but it was not working when we arrived and the owner made no effort to fix it during our 10 day stay. The accommodations are not as nice as the pictures present. There were also not enough towels and supplies for a 3 bedroom apartment. I would not recommend this apartment to anyone else!

Très bonne localisation

8.0

J'ai beaucoup aimé la localisation, c'était parfait très beau quartier et à proximité de tout. Beaucoup de restaurants sur la rue de très bonne qualité.

− L'appartement n'a pas l'air beaucoup entretenue, beaucoup de tâches sur les murs, une des salles de bain sens l'humidité et des traces de moisi dans beaucoup de douches. Ce fut un appartement de luxe mais tout tombe en ruine car ce n'est pas entretenu adéquatement. Un 3ieme étage avec 54 marches pas idéal avec des valises. On donne peu de serviettes et elle sente l'humidité. l'Air climatisé à été remplacé par des petites unités, mieux que rien mais vraiment pas l'idéal.

Nice apartment

8.0

The location was great. Near by various tube stations and supermarket round the corner. It was nice to have an apartment with 3 rooms rather than 3 hotel rooms and give us somewhere to eat breakfast together. Plenty of space. Considering we were in central London, I didn’t hear much noise at night from the bedroom with the terrace.

− Lack of toilet paper and toiletries, even though I had checked the day before they were included. The building managers did bring some the next day though so we didn’t have to go out and buy. The terrace could have done with a little seating set, it’s advertised as having a terrace but it just has a ladder and an airer on it. It was very very warm in the apartment when we arrived, it had been a heat wave which can’t be helped but it would have been nice to leave the air con on in this circumstance to help cool the whole place down. Upstairs the built in AC wasn’t working so the rooms had portable machine, downstairs it was just a fan and that wasn’t sufficient to cool the room. It was hard to sleep well in that heat. The second day we left the downstairs built in AC on and it helped to cool the whole building so we could sleep better the next night. No availability to drop of luggage earlier, there is a lot of space to leave the bags in one spot and come back later, if you did it after the checkout time when the previous guests have gone. Add extra on to the cost of the stay as you have to pay to store bags before and after.