Ada Life Hotel

Disappointing.

4.0

The location was conveniently close to Taksim square. The balcony was nice to sit outside. Everything was clean.

− The staff let us store our baggage when we arrived early morning, and check in later. She overcharged us in cash (which we didnt realise until later in the day when checking in properly, and realising the exchange rate). She also suggested my husband offer further money as tips, on more than one occasion , but for what I don't know. She contacted on WhatsApp on the first day and then did not respond to messages about the overpayment, or details for the following morning breakfast which was clearly incuded in my booking.com stay as a Genius member. There was no breakfast available to us, she made noises about asking someone about it, but we had already had enough of her attitude so we went out for breakfast rather than wait and experience something terrible. My husband is Turkish and found her behaviour very unfriendly and unprofessional, as a fellow Turk. Also the shower had no door so the whole bathroom got soaked when using the shower. One of the 2 electricity sockets did not work. No socket near the kettle station.

Guest review

1.0

− I didnt like anything about the property, bad bathrooms, no hot water. All thheir kitchen smell, is allover in the hotel even the rooms.

I would strongly recommend choosing a different accommodation...

1.0

The only positive thing about this accommodation is its location. It’s close to the city center.

− Despite the very poor reviews this accommodation has received both here and on Google, we decided to give it a chance because the location was excellent and the price was very attractive. Unfortunately, we were extremely disappointed, and we can confirm that the negative reviews are accurate. We tried to overlook the fact that the staff spoke virtually no English. It seemed that the same employees were handling both reception duties and housekeeping, and communication was incredibly difficult as they only spoke Turkish. Cleanliness was also a major issue. The room was not properly cleaned, the bed linen looked poorly washed, stained, and wrinkled, and the bathroom was far from hygienic. Our window overlooked a rooftop filled with rubbish, and the air conditioning was noisy and smelled of mold. When we asked for additional toilet paper, the staff looked at us as if we were asking for something unreasonable and implied that we should go and buy it ourselves. We tried to ignore these problems because we were only staying in Istanbul for three nights and used the room mainly for sleeping. However, the final day was the last straw. Breakfast is supposedly served between 10:00 and 11:00 a.m. When we came downstairs with our luggage before leaving, a very rude and unfriendly receptionist was there. She spoke only Turkish, repeatedly made phone calls, and after a long and confusing conversation through a translation app, we were simply told that there would be no breakfast at all. As a result, we had to go to a hotel across the street and pay for breakfast ourselves, which cost us 1,000 Turkish Lira. When I later contacted the property via WhatsApp, I was promised a refund for this expense, but the money was never sent. For these reasons, I cannot recommend this accommodation. We genuinely wanted to give it a fair chance despite the many negative reviews, but unfortunately our experience only confirmed what so many other guests had already written.

Отличный отель

10.0

Отель честно за свои деньги превзошел ожидания В номерах чисто, завтрак с 9:30 до 11, сытный и вкусный Улыбчивый и приятный персонал Реально за свои деньги это очень хорошо Месторасположение в самом центре, очень удобно добираться везде

Плохое место даже на одну ночь.

4.0

Расположение удобное

− Персонал хотелось бы видеть в нормальном состоянии. Ужасно грязный номер. Постель вся в волосах, никто не менял перед нами. Плед, который дали укрываться грязный и с дырками. Душевая очень грязная, туалет разбит. Номер очень сильно изношен. Не рекомендуем даже на одну ночь!

Excellent Services

10.0

I had a wonderful stay at Ada Life Hotel in Taksim for 5 nights. The room was very clean, comfortable, and well-maintained throughout my stay. The staff were extremely polite, friendly, and always ready to help, which made my experience even more pleasant. The overall atmosphere of the hotel was welcoming, and everything was well organized. I truly enjoyed my stay and would highly recommend this hotel to anyone visiting Istanbul. I would definitely choose to stay here again in the future.