Charming 1BR Apartment in London

Modern, noisy flat in a good location which could do with some improvements.

5.0

The flat is spacious, it’s decorated nicely, the kitchen is modern with a good oven and hob and there was a large selection of basics left eg rice, spices etc. cleaning stuff was left for washing up and dishwasher with new sponges and t towels. The bed and sofa is really comfortable. The flat has good transport links as really close to DLR and buses. Supermarket is opposite and a couple of restaurants are really close (opposite side of building) along with coffee shops and other convenience stores (dry cleaners etc). Getting the key was straight forward.

− The host contacted me the morning of my stay to say there had been a leak but there was another apartment the same available (I was given option of cancelling and full refund). I was told that check in details would be sent at 2pm, at 4pm I still hadn’t received and had to chase. The flat has black damp in the wardrobe in the bedroom so the bedroom smelt unpleasant (we slept on sofa bed). There were not many cooking utensils for example no can opener, knives to prepare food with, spatulas etc and there was only one bowl so had to take in turns to have cereal and there is no toaster. The bathroom door handle was hanging off on the inside. I stayed over a weekend and the flat is noisy as opposite shops and close to restaurants and directly above the entrance to building.

Dirty and uncomfortable

2.0

− Unfortunately the apartment was very dirty, I had to wash all the towels and bedding before use as there were visible stains on them. There was food and mess left under the bed and at the very last minute only a few hrs before I was due to attend the property I was told by the host that due to a leak the apartment would be changed, however this apartment had a very leaky shower. Another thing that really baffles me is the photos used to advertise this property do not seem to be true to the actual location of the apartment. When I initially made the booking and was trying to locate it on my maps, I was being shown the actual location of the NEW PROPERTY located to me. I know this because during the search all I kept on getting was the 2nd apartment location and views of shops even before the booking changed. I assumed my view ion the map was wrong and maybe the first booking was closer to the view of the water than what I could see on the map. Then when the location changed and I checked the APPARENTS NEW LOCATION I was given the same EXACT search spot as I’d originally seen when checking for the first option. I believe some false advertising may be happing here, also I found the host extremely unhelpful and uninterested in the feedback given after my stay. I found their response extremely rude and unapologetic. I would not recommend this host to anyone and I will NEVER BOOK WITH THEM AGAIN!!