Somerset House Suites by Aureva Residences

Comfortable, clean and very central. I'd book again

8.0

Perfect location for our visit. Very central and good connection to public transport. I had expected it to the noisy but actually it was very quiet even though it faced onto The Strand. Had a nice little working area and good wifi which was useful. Even though it was only the second floor it was handy to have a lift for luggage. Host provided a selection of tea/coffee which was nice.

− Shower needs some attention. Water sprays everywhere and gets the bathroom floor area wet. Not a big deal. Would have preferred an earlier check-in but wasn't possible.

Amazing

9.0

Almost everything comfortable great location Nice cafe in the same building near watchouse cafe and fasiniko restaurant and strand 360

− No body clean our suite 6 nights but maybe i should told them , i didn’t told them

We will be back next time we’re in London!

10.0

Amazing location, easy check in/ check out procedures. There’s a closet to store luggage if needed. The beds and pillows were amazingly comfortable! We absolutely loved staying here

− The only thing I can think of that would make this place better is some hooks near the door and more hooks for towels in the bathroom area.

Great location and beautiful unit

10.0

Location

− The elevator did not work we stayed in unit 4 top of the building this made forgetting things a pain

Gute Lage, Ausstattung und Zustand der Wohnung dringend zu verbessern.

5.0

Die Lage war Top. Das Bett bequem.

− Die Küchenausstattung spärlich. Es gab kein Mikrowellengeschirr, wenn es nur eine Mikrowelle gibt mehr als fragwürdig. Das Duschwasser läuft auf den Boden. Um Die Nachttischlampe defekt. Es fehlt ein weiterer Nachttisch für die zweite Person. Im Vorflur war die Glühbirne kaputt. Es gab einen alten Wasserschaden über den Küchenschränken- Schimmel in einem der Schränke.

The place had a horrible customer service and was overpriced

7.0

Location was great.

− Considering the price paid, the customer service and the place were lacking. 1) The place can do with maintenance, and updates, i.e.: shower handheld device kept falling (holder needs fitting); shower head needs cleaning; door should have an eye hole to see who may be knocking for safety; listing as one bedroom is wrong because this is a studio even with the sliding glass doors closed since anyone in the living room needs to go through the "bedroom" for the bathroom; likewise anyone staying in the living room will be awaken when the other person needs coffee or tea; kitchenette is not equipped, only one disposable kitchen towel was not enough and no drying rack when they request we leave all washed that has to be by hand we had to use a bathroom towel. when we requested more toilet paper we had to wait 4 days and there was a Nespresso machine that uses only business to business capsules, and we were provided with only 5 for 2 people for 10 days! 2) customer service was dismissive; their responses were not appropriate nor accurate and unfortunately drives my overall rating: take this out from booking.com!