Entire Studio Apartment in Central London SE1

Two days / nights

4.0

Good location, cooking area, dishwasher, decent shower and bed, free Wi-Fi, TV.

− Inconvenient key system. The apartment was very hot, the air conditioning didn’t work, and the window was broken and couldn’t be opened. The apartment was next to a main street, so it was noisy. Needed better cleaning — furniture and cooking utensils. Old iron damaged clothes. Toilet had low water pressure. I would recommend checking the apartment’s condition before paying the deposit, because unfortunately, several things were broken or in poor condition.

Superb

9.0

Exceptional

10.0

Passable

5.0

− I had to pay £150 charge and was told would be paid back to me. I've been chasing this for 2 days now and not had it refunded. It's a lot of money and as I was expected to pay this by a certain time would expect the decency to have it paid back in a certain time too. So won't be recommended the stay to anyone

Exceptional

10.0

Just…bizarre

4.0

The location was good. Bed was comfortable enough

− The whole situation was just…bizarre. You have to collect keys from an off license which is fair enough. We got there an hour early and we had to wait half an hour for a “key collection code” even though it states we’d be given one an hour before checking in. After I got the keys we received texts on WhatsApp to show us where to go however the first sentence of the rules where “do not speak to the concierge”. Which is strange. On arrival, the room was just…strange. There was a wedding photo from 2018 in the draw with a condom (appreciated the thought but probably not appropriate). Earrings in random places, 3 kettles, the tv remote didn’t work at all. The cutlery wasn’t cleaned properly, a random ring next to the bed, Chinese magazines, the bed cover had stains on it even though it was clean but felt old. I did receive the £150 “damage deposit” a few hours after the given check out time but still an inconvenience.