Hotels of Earth

PRIME PARK Hotel & Convention Pekanbaru

★★★★ Jl. Jendral Sudirman no. 3-6 | Simpang Tiga Bukit Raya, Pekanbaru, ID

7.1 guest rating· 37 reviews

About this hotel

Luxurious Accommodation

Enjoy a comfortable stay in air-conditioned rooms with modern amenities and a private bathroom, ensuring a relaxing experience during your visit.

Indulgent Dining Options

Start your day with a delicious breakfast including buffet, continental, and Asian options, served daily at the on-site restaurant.

Convenient Facilities

Benefit from services such as free shuttle service, room service, and a business center, complemented by an outdoor swimming pool and a 24-hour front desk.

Book your stay now at PRIME PARK Hotel & Convention Pekanbaru, and experience the perfect blend of comfort and convenience during your trip.

Rooms & rates

Deluxe Double Room

Sleeps 3 · 23 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Minibar

Deluxe Room with NYE Gala Dinner

Sleeps 3 · 23 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Minibar

Deluxe Twin Room

Sleeps 3 · 23 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Minibar

Executive Room

Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Minibar

Amenities

  • Free WiFi
  • Infinity pool
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Swimming pool
  • Swimming pool toys
  • Free Parking
  • Valet parking
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
Show all 73 amenities
  • Air conditioning
  • 24-hour front desk
  • Business center
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Airport shuttle
  • Airport shuttle (free)
  • Access to health care professionals
  • Airport drop off
  • BBQ facilities
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Ironing service
  • Key access
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Shuttle service (free)
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Terrace
  • Thermometers for guests provided by property

Location

© OpenStreetMap contributors

Jl. Jendral Sudirman no. 3-6 | Simpang Tiga Bukit Raya, Pekanbaru, ID

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say7.137 reviews

+ Friendly staff+ Delicious breakfast+ Beautiful locationDirty roomRude securityWiFi issues
Cleanliness4.8
Service7.8
Location8.3
Room Quality6.8
Amenities6.8
Value for Money7.3

Urgent: Unauthorized Booking and Lack of Action

1.0

My Booking.com account was hacked and used to make a fraudulent reservation at this hotel using my credits. I reported the fraud immediately to both the hotel and Booking.com. Despite this, the guest was allowed to check in, stay, and have breakfast without interruption. No meaningful action was taken after I warned them that the booking was unauthorized. The lack of response and action is deeply concerning. When a fraud case is reported in advance and nothing is done, it raises serious questions about how such situations are handled and whether sufficient effort is made to prevent obvious misuse. Customers should not have to watch scammers enjoy a stay while their compromised accounts are ignored.

Erika · NO · 2026-02-13

ok for jz a transit, not suitable for holiday as it is away from the town/mall.

6.0

Room is rather small but clean, food is good, staff are friendly, location away from the town..

Herlee · MY · 2026-01-19

Guest review

5.0

Rcptionis ramah, sopan . Dekat dengan airport dan pemandangan sangat cantik ,sarapan Semua sedap2 .

Kamar kotor.. kamar mandi bauk , air nya pun terlalu kecil ! Dan scrty yg kurang sopan kepada salah satu keluarga saya yg datang untuk menenui saya , kebetulan soudara saya tidak ada data dan dia memintak wfi tpi scrty tidak memberikan..

Desinta putri · SG · 2026-01-19

As above wifi

5.0

Staff friendly

WiFi aircond

Selvan · IN · 2026-01-19

Guest review

5.0

spacious and clean

worth stay

Siti Isah · MY · 2026-01-17

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

A deposit may be required at the property.

Parking

Free private parking is possible on site (reservation is not needed).

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

People no matter the age stay for Rp 250,000 per person per night when using an available extra bed.

You haven't added any cots.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.