The blue door

Beautiful house in a fantastic location with an extremely personable host. Highly recommended.

10.0

Guest review

1.0

− Chiedete dello stato igienico della struttura prima di pagare. Non ho potuto usufruire dell’alloggio a causa di rischio di cimici da letto. Al mio ingresso la stanza era inagibile a causa di trattamenti chimici e disinfestazione tramite macchina ad azoto. Mi è stato detto che in caso di punture/morsi di insetti la responsabilità dell’infestazione sarebbe stata attribuita a me! Non ho ricevuto risarcimenti se non un voucher di circa il 15% del prezzo spendibile solo su booking. Attenzione alla cauzione solo in contanti.

Be careful with this property!!! nice location

1.0

The Blue Door is a shared house with private bedroom and bathroom. The location of the apatrment was great. It is located in Camden town, close to the metro and bus station (5 min walking distance to the stations). The neighborhood was safe and quiet.

− I travelled to London with my mother. The owner (she lives in the house) one day before our arrival, she sent us a message with a long list of rules, informed us that we have to pay 35 pounds for check in (we arrived at 20:00 and she allowed check in only between 15:00- 16:00) and 120 euros for cash deposit. In general, these rules became a nightmare as no matter what we did, the owner scolded us like we were little kids. We were constantly worried that we would do something wrong and the deposit would not be returned to us. At night it was not always quiet in the apartment because the owner was watching tv loudly. Also, one night she was knocking the main door and calling us after midnight because she forgot to take her keys. I also have to mention that there is a double long narrow staircase to reach the bedroom. Something that made our stay particularly difficult was the bedbug bites. From the first few days we were bothered with pimples and we spoted the insects in our bed. We informed the owner and she sprayed the room, cleaned and changed sheets. In reality, she left some new dry sheets in the bathroom for us, because she told that she didn't have time to do it by her own. I don't want to blame her for the bedbugs incident, as in a house where a lot of travelers come in and out this kind of thing can happen. However, I have to report it for the safety of the next guests. I think that with so much carpet and furniture in the house, it is hard to clean and disinfect properly.

Bed Bugs, Hostile Owner & Unsafe Experience

1.0

− During our stay, my friend and I discovered BED BUGS in the room, which made the experience not only deeply uncomfortable but also a genuine health and safety concern. After informing the host, we were FORCED to leave the property at 3 AM, with no assistance or alternative offered. As two young women in our early twenties, being put out into the street in the middle of the night was frightening and entirely inappropriate. While the listing seemed appealing, it turned out to be misleading in several key ways. Although it advertises a “private bathroom,” this is shared with the host, who lives in the same flat — something that is not made clear upfront. There is also no lock on the bedroom door, so there’s no way to secure your belongings. On one occasion, the host entered our room without permission while we were out, replaced the bedding (which we had removed ourselves due to a small water spill) and moved our personal belongings — including sealed grocery bags with food we planned to take back home — leaving some of it outside the door. This felt invasive and disrespectful. That said, we had done our research. We were fully aware of the deposit requirement and house rules through earlier reviews, and we even messaged the host in advance to confirm check-in details. We had booked this stay more than six months in advance and made EVERY EFFORT to be respectful, tidy, and thoughtful guests. When we found the bed bugs late at night, we immediately moved ourselves and our packed luggage into the common hallway and contacted Booking.com for help. By 3 AM, we had no choice but to leave and book a new place on our own. Despite all of this, we have not been refunded for all unused nights, including the night we were forced to leave. We are still in contact with Booking.com and have submitted photo evidence, medical documentation, and receipts, but the host has ignored all follow-up communication — including messages from Booking’s support.

Superb

9.0

you’re staying in someone’s home - respect that, treat the place well, and you’ll have a great stay

8.0

great location, authentic experience

− limited usage of kitchen