Pershore Rooms at The Star Inn♡

Good Room, poor customer service.

4.0

The Room and location were fine.

− My issue, whilst travelling for work, was that the owner refuses to provide an invoice for the stay Claiming this should come from Booking (which is inaccurate) and when contacted by them ignored the message.

Guest review

8.0

All of it apart frm it being too warm

− Little bit noisy

Ideal stopover and lovely town

8.0

Centrally located and with free parking. Nice space and bathroom. Seating beside the river when the pub is open.

− N/A

Good value for money, but needs comfort cooling

6.0

The location

− Unfortunately the room was extremely hot. Yes it was a heatwave but there was no air and the windows / curtains had been left open by the cleaners. I think the rooms are located above the kitchen which also doesn't help.

Fine if you're not staying during heatwave.

3.0

Easy to check in as you are texted the door code and key lock code prior to your stay. Decor in the room is nice and has amenities like coffee making facilities, TV, shampoo/body wash, etc. Decent sized room with double bed, area to hang clothes, full length mirror and additional chair. Uber operating in area can get you to/from Pershore station in approximately 10mins (but you may need to wait around 15-25mins for one, so order ahead of time). ASDA in walking distance to get water/snacks.

− I went during the ongoing heatwave and UK government issued a red weather warning. As the room lacked air conditioning and only had a tower fan, I tried to ask if I could shift my dates to avoid this but was denied. For my own health and safety, I chose not to arrive until the following day when this dropped down to an amber warning. Stairs up to the room are very skinny and steep, so difficult to bring a small suitcase upstairs as you must hold the hand rail for safety. Upon entering the room it was like being hit by a sauna. It was unbearably warm, even aftre moving the tower fan included in the room to sit on the window sill to try to pump fresh air from outside in, it was stiflingly hot and did little to help. The bed had a thick duvet and two additional blankets which were very much not needed given the heat. A thin sheet would have been more suitable given the weather. The room was warmer inside than outside. I could not imagine staying here the day before when temperatures had exceeded 30C. The shower had mixed water pressure/temperature. It would go from having some pressure to just a trickle for a few minutes, then come back up again. It was unable to hold its temperature, hitting you with scolding hot or freezing cold water intermittently. The Wi-Fi also did not work, you could connect but nothing would load, so I used my mobile data during the stay.

Guest review

7.0

Great location

− Room was very warm but this was due to the exceptionally hot weather at the time.