Two-Bedroom Suite
Sleeps 4 · 116 m² · Sofa bed
- Air conditioning
- Private bathroom
- Additional bathroom
- Kitchenette
- Coffee/tea maker
The Reef Retreat Palm Cove
★★★★ 10-14 Harpa Street, Palm Cove, AU
8.4 guest rating· 557 reviews
About this hotel
Tropical Oasis at Palm Cove
Spacious Balconies and Modern Amenities
Experience 4-star accommodation at The Reef Retreat, just a minute's walk from the stunning Palm Cove beach. Enjoy private balconies with pool and garden views, air conditioning, and flat-screen TVs in every room. For larger groups, off-site apartments offer full kitchens and scenic views.
Relaxation and Recreation
Unwind by the large heated swimming pool or have a BBQ in the terraced area surrounded by tropical trees. Explore upscale dining and shops nearby or venture to the Great Barrier Reef and Daintree Rainforest easily accessible from the hotel.
Convenient and Comfortable Stay
With free covered parking and proximity to Cairns Airport, The Reef Retreat offers a relaxing self-catering experience. Book now to enjoy the tranquility of Palm Cove!
Rooms & rates
Three-Bedroom Apartment with Balcony
Sleeps 6 · 125 m² · 2× Twin bed
- Air conditioning
- Private bathroom
- Additional bathroom
- Kitchen
- Coffee/tea maker
Standard Studio
Sleeps 2 · 45 m² · Extra-large double bed (Super-king size), 2× Twin bed
- Air conditioning
- Private bathroom
- Kitchenette
- Coffee/tea maker
- Shower
Studio
Sleeps 3 · 45 m² · Extra-large double bed (Super-king size), 2× Twin bed, Sofa bed
- Air conditioning
- Private bathroom
- Kitchenette
- Coffee/tea maker
- Shower
One-Bedroom Suite
Sleeps 3 · 57 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Kitchenette
- Coffee/tea maker
- Shower
Superior Spa Suite
Sleeps 2 · 45 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Kitchenette
- Coffee/tea maker
- Shower
Two-Bedroom Apartment
Sleeps 4 · 119 m² · Twin bed
- Air conditioning
- Private bathroom
- Additional bathroom
- Kitchen
- Coffee/tea maker
Standard Spa Suite
Sleeps 2 · 45 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Kitchenette
- Coffee/tea maker
- Shower
Special Offer - Standard Spa Suite
Sleeps 2 · 45 m² · Extra-large double bed (Super-king size), 2× Twin bed
- Air conditioning
- Private bathroom
- Kitchenette
- Coffee/tea maker
- Shower
Three-Bedroom Townhouse
Sleeps 6 · 180 m² · 2× Twin bed
- Air conditioning
- Private bathroom
- Additional bathroom
- Kitchen
- Coffee/tea maker
Amenities
- Free WiFi
- Fence around pool
- Heated pool
- Outdoor pool
- Salt-water pool
- Swimming pool
- Free Parking
- Accessible parking
- Breakfast in the room
- Air conditioning
- Beach
- Sun loungers or beach chairs
- Golf course
- Tour desk
Show all 58 amenities
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle (additional charge)
- Airport drop off
- Airport pick up
- BBQ facilities
- Canoeing
- Car hire
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Cycling
- Daily housekeeping
- Diving
- Fax/photocopying
- Fire extinguishers
- Fishing
- Fruits
- Garden
- Grocery deliveries
- Guest room sealed after cleaning
- Guests can opt-out any cleaning services during stay
- Hiking
- Horse riding
- Hot tub/Jacuzzi
- Invoice provided
- Key access
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Outdoor furniture
- Physical distancing rules followed
- Picnic area
- Safety deposit box
- Sanitized tableware & silverware
- Shuttle service (additional charge)
- Smoke alarms
- Snorkelling
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
- Wine/champagne
Location
10-14 Harpa Street, Palm Cove, AU
- Check-in
- from 02:00 PM to 05:30 PM
- Check-out
- until 10:00 AM
What guests say8.4557 reviews
+ Great location+ Comfortable accommodations− Pool cleanliness− Worn out bedding
Cleanliness7.6
Service9.0
Location9.1
Room Quality8.0
Amenities8.6
Value for Money8.5
Perfect for the occasion
8.0Very comfortable, clean and a great location.
Great location, but overpriced.
8.0*spacious rooms. *nice to have a dishwasher provided *plates, glasses, kitchen utensils - all necessities for self cooking *clean and tidy
− *provide coffee pod machine *provide salt and pepper!
It was a really nice place to stay, I will definitely stay there again.
10.0The property was clean,well located,well priced with friendly team.
− Nothing
No windows. Unfriendly reception. Guests expected to wash and pack away dishes for next guest.
4.0Location is great. There is limited parking however not an issue.
− Jim at reception was not particularly welcoming or helpful, and unfortunately made us feel as though our stay was an inconvenience rather than something the resort valued. We were surprised by the level of cleaning expected from guests. Guests are required to wash and pack away all dishes for the next occupants, as well as remove their rubbish and empty the bins before checking out. The rooms do not have conventional windows and instead use wooden louvres, which means there is a constant breeze flowing through the room. This may not be ideal and should be made clearer when booking. The general facilities and common areas also appeared under maintained. The walkways were often covered with leaves and debris, giving the property an untidy appearance and there are signs warning of snakes and rats. The bathrooms are quite dated and could benefit from refurbishment. However, they were clean, which we appreciated. Beds are terribly worn out though. Overall, while the resort has potential, it did not meet our expectations in terms of customer service, maintenance, and the level of responsibility placed on guests during their stay.
Palm Cove Stay
7.0Great location, partially renovated 3 bedroom unit with all the facilities we required for 5 adults for our stay in palm Cove
− Bedrooms had shutter windows which didn't block the outside noise from the neighbours. We weren't informed painters were working at the property which we felt was an invasion of our privacy, especially outside the bathroom windows.
Calm oasis in the centre of Palm Cove
8.0Fabulous location in central Palm Cove, close to nice restaurants and conveniences. Only a 2 minute walk to the beach. The heated pool and spa were also great during our unseasonably cold stay! The room itself was great, lovely balcony and comfy beds, everything we needed was supplied. The owners were also very kind and let us leave our bags with them for the whole day after check out.
− It would be nice to have a few larger refilled toiletries supplied instead of single use.
Good to know
The Studio, One-Bedroom Suite, Superior Spa Suite and Two Bedroom Villas are serviced once during a 5-night stay. Please note that stays of 4 nights or less do not include a service, but this can be arranged at an additional charge. Clean towels are available upon request from reception on days when the room is not serviced. Please note that early departures will still be subject to full charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
Children up to and including 15 years old stay for AUD 35 per person per night when using an existing bed.
People no matter the age stay for AUD 35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.