The CLOUD Brockenhurst B&B♡

Great modern hotel in centre of new forest with a good breakfast

9.0

Breakfast was lovely, facilities were all in great condition. Comfortable bed, nice shower, space in communal lounge to sit. Hot chocolate was amazing - chocolaty liquid sugar - so good. Also had nice strawberry, blueberry, granola and yoghurt for breakfast as well as toast, muffins, cereal and pastry. Right in the new forest, I could see wild horses out from the window all day, and some guests went cycling from the front of the hotel. Well positioned to access different parts of the new forest

− Walking into the village to eat from the hotel was not massively well lit up so felt a little unsafe, but we used a phone torch to fix it. Also, the entrance was beautifully lit up at night, which helped for the last stretch. Limited space to hang clothes, but we were only there for 2 nights, so it's not an issue. As other reviews say you could hear people on stairs but not too big an issue.

Really nice. Good walks in the forest. Great location and good hotel.

7.0

Lovely location. Very easy digital check-in. Very nicely done-out townhouse. Everything very clean. Our room was Margaret’s Bottom and it was really nice - very comfy large bed. Everything you could want/need. Comfy sofa to lounge on. All very efficient. Decent breakfast, croissants, yoghurt, fruit, cereal. The downstairs lounge is very nice. All in all, a good stay. Thanks

− I would have given The Cloud top marks except for one thing (and for us, it was a big thing) the awful air freshener smell in the room. We searched but couldn’t find where it was coming from until the second night when we found this tiny deodoriser thing tucked away behind a leg of the sofa! It absolutely ruined the lovely room and so we sat downstairs in the lounge to get away from the smell. Didn’t sleep much the first night, although the bed was great… the smell seemed to get everywhere! Even opening the windows did little to remove the it. Once we found the deodoriser and put it out in the corridor, we could breathe in our room again! Please don’t use this stuff. It’s beyond ghastly. I cannot believe it’s necessary. Nothing at all wrong apart from that but it’s amazing how such a small thing can ruin an otherwise lovely experience.

A lovely property in a lovely location. Quiet and well thought out. We were blessed with the weather but nonetheless I w

10.0

Loved the interior design and location. Very calming relaxed atmosphere

− Nothing

A relaxing, comfy stay at the B&B

9.0

Nice selection for breakfast, homely modern feel throughout and quiet social areas downstairs are a bonus.

− Some minor noise from corridor/stairs due to layout of the house when people were coming in to or leaving their rooms but not a big issue.