Cozy Apt in Central London

Amazing value for money ! Would stay again !!

9.0

This adornment is beyond reasonable for where it is located . Well equipped with kitchen utensils , towels and bedding . Easy to check in .

− It was all okay … no complaints !

Very disappointing

2.0

Proximity to St Pancras

− The building itself was so grubby, no pictures of building in profile to warn me. The flat smelled so strongly of synthetic fragrances which were dotted around the place including very strong synthetic fragranced washing detergent on towels and bedding. Couldn’t open my bedroom window as it opened onto an outdoor hallway next to their neighbour’s front door. The smart TV featured in the advertisement but none of the channels worked. The owner did not fix the problem so I let it go in the end. The shower/bath had black mould in it and part of the shower door was caked in dirt/limescale at the bottom.

Guest review

8.0

位置棒极了

Very expensive for the quality of the place, only good thing was the location

2.0

Location

− The place was in bad shape. Bathroom door didn’t close properly, shower didn’t have any pressure, lights went off randomly without any reason. Internet didn’t work and we couldn’t have Wifi connection through our stay.

Pleasant

6.0

The kitchen facilities were adequate. The bed in the bedroom was comfortable.

− The bathroom day didn't shut all the way. The tub/shower was way too awkward for getting in and out of. The sleeper sofa in the living room was SUPER uncomfortable.

Worst place I've stayed in London.

1.0

The location was central and close to the train. This property might be okay if you're staying for one night and don't mind not having the basics, such as WIFI and privacy. The main bed was comfortable enough, but don't risk your back on the sofa bed.

− This property is listed as having a lift, which is not entirely accurate as it only goes to levels 2 & 5, not 3 where the apartment is located. This wouldn't be a huge issue but I was staying with my mother who was not mobile. With a lot of difficulty, she managed to make it up to there but we immediately noticed the WIFI did not work. In the bathroom, the sink doesn't drain and the door does not close and therefore does not ensure privacy because you can see right through to the shower. I messaged the owners as soon as we arrived with these issues, and they tried to fix the WIFI remotely on the first day but this did not work. They said they would contact their colleague about the bathroom door but I never heard about this again. There is also no handle on the bedroom door. After the first night my parents had to leave and book into a hotel that actually was accessible and where there was WIFI. I decided to stay as we paid quite a lot for staying there for 6 nights. The owner called me on the second night about the Wifi and said I could fix it by putting a SIM card found in the apartment into my own phone. I did not feel this was a secure option so I asked if he would come the next day to do it himself, which he agreed to. He did not come that day, and I only heard from him the following day asking if he can come at 9pm. Since I was alone, I didn't feel comfortable with a stranger coming over late and at that point it was the 4th night of me being there without WIFI, which I had needed for work. By that point I decided I needed to just leave, and I asked the owner if any compensation could be given since these issues weren't dealt with and it caused me extra money, which he refused. Apparently on the 5th night he went over to fix the WIFI but at that point I was gone. Hopefully he did that so that the next visitor doesn't have this to deal with, but I wouldn't risk staying there.