Central Studio Apartment London 1

If you enjoy paying for places you can’t stay in, scrambling for backup plans, and dealing with a host who vanishes into

1.0

If I could give 0 stars, I would. After traveling over 7 hours to get to this apartment, the host never even showed up to let us in. We were stranded outside with our luggage and had to find last-minute accommodation out of our own pocket. The host initially promised a refund, but as soon as we followed up, they blocked our number. Completely unprofessional and downright shady behavior. To make things worse, booking.com has been absolutely useless in resolving this. We are now hundreds of pounds out for a place we never even stepped foot in. Do yourself a favor and do not book this property. Save yourself the stress, wasted money, and ruined trip. However, If you enjoy paying for places you can’t stay in, scrambling for backup plans, and dealing with a host who vanishes into thin air, this is the perfect booking for you.

− If I could give 0 stars, I would. After traveling over 7 hours to get to this apartment, the host never even showed up to let us in. We were stranded outside with our luggage and had to find last-minute accommodation out of our own pocket. The host initially promised a refund, but as soon as we followed up, they blocked our number. Completely unprofessional and downright shady behavior. To make things worse, booking.com has been absolutely useless in resolving this. We are now hundreds of pounds out for a place we never even stepped foot in. Do yourself a favor and do not book this property. Save yourself the stress, wasted money, and ruined trip. However, If you enjoy paying for places you can’t stay in, scrambling for backup plans, and dealing with a host who vanishes into thin air, this is the perfect booking for you.

Scam - do not book here

1.0

− This is a complete scam - no contact from the host at all, booking.com eventually confirmed that the place had cancelled 30 mins after the check in time, so had to find somewhere else to stay.

Didn’t happen! He left us outside with no code!

1.0

Nothing we don’t stay because the host Idris didn’t send any check in codes or even pay attention to booking.com We was locked out and had no where to stay

− Idris lied and said he cannot see the booking then said we can stay tomorrow instead….. tomorrow has come and now he said we can’t stay but he will refund…. Now he’s stopped answering his phone. Complete waste of time and money!

Horrible experience

1.0

Absolutely NOTHING!

− Where do I start!! First I had to wait nearly 2 hours for the door code from the host. Rang text WhatsApp emailed the host multiple times without any reply until booking got hold of them!! Then I woke up middle of the night with bedbugs bites. I left the property middle of the night and booked Holiday Inn nearby just to sleep. Paid Extra £169 for the holiday inn to sleep. I wouldn’t recommend this to anyone…it was a horrible experience to say the least. I suggest you take this property out off booking.com..

Overall I’m not happy with my stay as the cleanliness was not great.

1.0

The location was great, host were easy to communicate with

− Apartment 6 has bed bugs. There is no air conditioning or fan and the window bearly opens it was insufferable. The stove top does not work and the bathroom was a bit dirty including the bed sheets and the bed frame. The place overall needs to be sanitised, appliances changed out and sheets and towels replaced.

Bad

1.0

− There was a disconnect between 'Booking.Com' and the property owner's system. After receiving my Booking.Com confirmation I turned up to property and was unable to get in and thus had to find new accommodation. I have received emails to say my refund is being processed and I am expecting to receive that in full as I didn't cancel thus no charges should be deducted.