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Hotels of Earth

The Old Custom House

The Quay, Poole, GB

9.2 guest rating· 457 reviews

About this hotel

Breathtaking Sea Views

Enjoy stunning sea views from The Old Custom House in Poole, just steps away from beautiful Hamworthy Beach and Poole Harbour.

Modern Amenities

Relax in our well-equipped units featuring flat-screen TVs, fully equipped kitchens with dishwashers, and private bathrooms with showers. Free WiFi is available throughout the property.

Convenient Location

Explore nearby attractions like Sandbanks, Bournemouth International Centre, and Corfe Castle. Poole Beach is just a short walk away for a day of fun in the sun.

Ready to experience seaside tranquility? Book your stay at The Old Custom House now!

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Rooms & rates

Deluxe Double Room

Sleeps 2 · 30 m² · Queen bed

  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer

Budget Twin Room

Sleeps 2 · 20 m² · 2× Twin bed

  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer

One-Bedroom Apartment

Sleeps 3 · 50 m² · Sofa bed

  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Shower
  • TV

Apartment with Sea View

Sleeps 4 · 75 m² · Queen bed

  • Private bathroom
  • Kitchen
  • Coffee/tea maker
  • Shower
  • TV

Deluxe Double Room with Sea View

Sleeps 2 · 20 m² · Queen bed

  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer

Amenities

  • Free WiFi
  • Breakfast in the room
  • Breakfast takeaway containers
  • Bar
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Heating
  • Invoice provided

Location

© OpenStreetMap contributors

The Quay, Poole, GB

Check-in
from 03:00 PM to 09:30 PM
Check-out
until 10:00 AM

What guests say9.2457 reviews

+ Clean and tidy+ Friendly service+ Great locationNoise from other guestsLimited breakfast options
Cleanliness9.0
Service10.0
Location10.0
Room Quality8.5
Amenities8.5
Value for Money9.5

Great location.

9.0

Right on the harbour, very close to cafés and restaurants, and lovely decor in the restaurant area.

Nothing, although there was a heatwave when we stayed, we were provided with fans to cool the room.

Marie-Helene · GB · 2026-07-23

The hotel was perfect, very clean, great staff food and drink good and reasonable priced

10.0

Location

It was perfect for our stay

graham · GB · 2026-07-20

Fantastic stay

10.0

We stayed in a beautiful room. It was the perfect haven from the sun and the hustle and bustle.

Not being able to unlock and open the door one handed.. This is a really nitty picky complaint as I found the whole experience great and would like to return.

Holly · GB · 2026-07-19

Fantastic experience and thoughtfully designed for a really enjoyable stay

9.0

Lovely spacious room. Well equipped tea/coffee making in room. Fruit and water available from a central kitchen.

Room quite dark and no view

Anita · GB · 2026-07-19

Lovely property and had a great stay

10.0
Antony Davis · GB · 2026-07-14

Good to know

This property does not accommodate bachelor(ette) or similar parties.

Managed by a private host

A deposit may be required at the property.