Gorgeous 1 Bedroom Property

Don’t recommend

1.0

Location

− No wifi. No way to lock the door (no safety precautions). Dirty tables. Cobwebs. Sofa bed collapsed. Had to leave early due to the sofa bed collapsing

Nice comfortable stay for what I needed with everything I needed.

9.0

On reading previous reviews after booking I was a bit nervous of the amount of reviews were saying it wasn’t clean and the host was hard to get hold of for instructions on how to access the property . On the morning of my booking I contacted the host by txt to let them know my arrival time. I was given the access instructions within 5 minutes. I was still a bit nervous about the cleanliness of the property, on arrival instructions to enter were easy to follow and the flat was nice and clean. The bed was comfortable, toiletries were supplied although I had my own anyway. Overall it was a nice place to stay and I found parking on the street outside the property.

− The only thing really if I’m being picky is there was no frying pan

Guest review

6.0

Location and ease of access was great. Not having to worry about a key was fantastic.

− Unfortunately, the double bed was very tiny and the sofa bed for the additional person was like sleeping on concrete. We had to pad the sofa out with extra pillows to try and make it comfy enough for my daughter to sleep.

Guest review

1.0

close to underground station

− The host isn't available via phone and doesn't reply through booking so we sent him an SMS for the door code to which he replied. Entered the apartment and it was clearly used by the guests and a dog before us. The bedding and towels were used and there were no clean extra ones, the bathroom wasn't cleaned, rubbish was still full, pet hair on the sofa bed (!!), stains everywhere, used glasses...so I tried to reach the owner who only responded by sms that his cleaner was supposed to come. We asked for cleaning while we headed out for the day but when we came back, the apartment was still dirty. Host did not reply and phone was turned off. So we decided to call Booking and filed a complaint. We booked another accommodation for our stay and are still waiting for a refund. This is unacceptable and should not be on a platform like booking. Also, there is no WiFi.

It was a nice apartment but terrible communication

6.0

The property is just like the photos good light in the apartment nice bedroom

− After contacting the host multiple times a few days prior we still didn’t get a single reply until we asked for check in which still took 25mins to get the information. The apartment wasn’t dirty but it was obvious a cleaner hadn’t come and an hour in our stay a cleaner showed up apologising said the host callled her last min forgetting he had a booking (even tho I had contacted him multiple times including the phone number) and asked if she could clean the apartment luckily we were going out for the evening so it wasn’t a problem and she did a great job there is also no WiFi although it states in the booking We were prepared for all that happened as we did see the reviews but still very unprofessional of the host the communication was terrible

Great location, nice accommodation, but poor host communication

5.0

We booked this property for 2 nights because of the location to the Brockley station and the ease of getting in and out of London City. The apartment was clean and bright and had all the facilities that you needed for a short stay. It was very reasonably priced to

− There was no welcome pack or instructions on how anything worked. It advertised that there was free WiFi and a bath, however there was no access to WiFi and the plug for the bath was far too small so we were unable to have a bath, which was disappointing as this was one of the reasons we booked this place as a bath was important. Also the shower was powerful, but too powerful for the shower screen. The sealant was poor and the bottom of the door didn't quite reach the bath so there was a lot of water that got on to the floor. The host emailed us the door codes and said we could contact them at any time with queries. We called, text and emailed the host as well as got in contact with Booking.com however we still have not received any response, which is so disappointing.