Charming 1-bedroom apartment Southfields, London

Le falta servicios, especialmente calefacción

5.0

Estaba bien el apartamento y cerca del m eetro.

− Hacía mucho frío, y no había mantas ni funcionaba la calefacción.

Bad facilities, unclean, mice.

3.0

I'm told the bed was comfortable and it was quiet.

− It was for 3 people. 2 in the bed and 1 on a sofa bed. However, no linen, blankets or duvet for the sofa. Had to wrap in a few layers of clothes and try to sleep. Was also cold. No heating and no hot water. Messaged the owners. Only got a reply a day after I left. Also clear evidence of a mouse problem. Not often I can say I genuinely felt ripped off. Does Booking/com not have any way to verify the quality or lack of quality of the places listed. If I'd paid half the price I did, I'd still feel robbed.

Guest review

8.0

Location and spacious apartment in lovely, residential area with decent local amenities and transportation

Will not stay there again.

3.0

Location

− General cleanliness, bins overflowing, plastic bags everywhere, garden full of weeds, cigarette butts and paper cups.

Sadly, overall a very poor experience.

1.0

Good location

− Had arranged a confirmed 2pm check in. Messaged manager numerous times and the property check in details were only received at 14.18. Checked in and it was immediately apparent the property had not been cleaned. Contacted the manager who was very apologetic and agreed that the property had not been cleaned and was now outside. Cleaner did a good job but it was not an ideal situation ! Property has a tv (not Smart) but there was no picture and it is not connected to an aerial. I reported this to the manager, who advised ‘Let me check that quickly’. He never replied with any further information !!