Home The River

Wonderful stay in central location within walking distance of many historic sites

9.0

Great central location within walking distance of most historic sites

Don’t waste your time/money

2.0

The location was probably the best thing about this place. With regards to the apartment itself, it was spacious but that’s about it.

− Save yourself the stress and don’t bother booking here. Firstly, we asked for an earlier check in when we booked the property a month ago and didn’t hear anything back. We tried contacting the property agency a few times on the WhatsApp number provided and got nothing back until 2:30pm of the day of arrival when he said it wasn’t available for early check in (sure no worries, we didn’t mind, just would of appreciated some communication. When we got there at 3pm (time of check in) we were told the apartment hadn’t been cleaned and is not ready. The agent asked us to leave our bags in the apartment whilst it would take 1 hour to clean. Long story short, we were never advised the property was ready for us, and it wasn’t before 6:30pm we were able to access the apartment (whilst waiting for the cleaners to leave). Save your money and book either more central or within Trastevere. We messages the agent through our stay, and he didn’t even bother to respond nor acknowledge or request. We stayed 4 days and the only other communication was to make sure we leave at 10am.

Absolutely beautiful apartment in the heart of Rome

10.0

Fantastic property. Large, clean with great facilities. Shared with another couple, rooms spacious and 2 bathrooms Close to most attractions 15-35 mins away.

− Towels were small

would not recommend this place

3.0

Location

− Management was not customer friendly. It was hard to get in touch with the property manager. They did not respond to any of our messages. We did not know if someone will meet us to provide the access to the property until the last day. This was unnecessary headache during our vacation. There was an issue with the electricity, we could not run air-conditioner and other appliances at the same time. The towels were very old and worn. Did not have enough toilet paper. Mattress was very uncomfortable. This place is not worth the money that they charge. They would not provide me with the invoice even though requested on multiple occasions. Try to avoid this place if possible.

We had a fantastic stay and would happily go back to the same place.

10.0

The property was amazing,very high ceilings,lovely airy rooms and equipped with everything that you might need.The owners have thought of everything.

− Everything was up to my standards.There is nothing that I didn’t like.

Was the perfect spot for us in Rome, we loved it

10.0

Location, cleanliness, comfortable

− Nothing