MyHouseSpain - Moderno apartamento a escasos metros del Bernabeu

Guest review

8.0

Es cerca al bernabeu y a estaciones de metro. Estaba muy limpio y ordenado. Los espacios son amplios y el acceso a la propiedad fue súper fácil

− No me gustó que tenga las paredes del baño de vidrio. Si te estas bañando desde el living se trasluce la ducha, no es que se vea claro pero si se nota

I would never return to this property, also bad communication,

1.0

It is close to the Santiago Bernabeu

− ⭐ 1/5 – Extremely disappointing stay We stayed in this apartment from 25–28 August, and unfortunately, this was the worst apartment we have ever stayed in. From the moment we arrived, there were problems. Our very first message to the host was regarding the bedroom AC and TV not working. We contacted them immediately upon arrival, but received absolutely no response for two days. This meant that a significant part of our short stay passed without any help or solution. The apartment itself was also in very poor condition and clearly needs significant maintenance and refurbishment. There were damaged walls, numerous marks and scratches, broken fixtures and general signs of neglect throughout the property. Several facilities were either broken or unusable: * ❌ Bedroom air conditioning was not working. * ❌ Bedroom TV was not working. * ❌ The terrace door in the living room was stuck and could not be properly opened/used. * ❌ A wall electrical socket was visibly damaged/broken. * ❌ There was visible damage and deterioration around the kitchen/appliance area. * ❌ The apartment had numerous marks, scratches and areas requiring repair. What made the experience even worse was the lack of communication from the host. When guests report problems immediately after arrival, especially problems with essential facilities such as air conditioning, you expect a prompt response. Instead, we were left waiting for two days with no reply. The condition of the apartment also did not match the impression given by the listing. It felt old, neglected and poorly maintained, rather than properly prepared for guests. These are not simply minor cosmetic issues. The AC did not work, the TV did not work, a door was stuck, and there were damaged electrical fixtures. Combined with the lack of response from the host, this made the stay extremely disappointing. For the price we paid, we expected a reasonable standard of accommodation and basic customer service.

apartamento cerca del Bernabeu

8.0

está muy cerca del bernabeu, que era nuestra visita, el apartamento tiene 2 habitaciones con cama de matrimonio, una de ellas con aire acondicionado, un salón con sofá, una cocina pequeña y un baño, para un par de días es suficiente. el apartamento es comodo y la dueña siempre responde al telefono.

− la lavadora es antigua.

Guest review

10.0

It was the perfect place for our stay. Clean, great hospitality and superb location.

En líneas generales, bien. ¡Muchas gracias!

8.0

Su ubicación y lo limpio. Siempre que contactamos al anfitrión, respondía rápidamente y muy amable.

− La zona donde está ubicado no es muy limpia. La última noche quería lavar ropa y la lavadora no funcionó.

Buena ubicación

9.0

La ubicación es buena y las camas muy cómodas. Tiene todo lo necesario para una estancia corta. La cocina completa, la presión de la ducha muy buena.

− Lo único que el baño es “semitransparente”. No es una pared, más bien cristal. En fotos parece más grande de lo que es. Pero realmente está muy bien para pasar unos días.