Hamilton-The Cruck Luxury Let♡

Really good apartment

10.0

Easy key safe so no need to meet anyone,

− Nothing it was a lovely place

Lovely stay

10.0

Clean and nicely presented

− Nothing

Extremely disappointing stay – misleading listing

4.0

The only positive note from the trip had nothing to do with the apartment itself: the nearby village was lovely. We had three excellent meals in small, charming places run by genuinely friendly people.

− Our experience at this apartment was deeply disappointing from start to finish. First impressions were poor: the arrival car park was a complete mess and immediately set the tone. Inside the flat, basics were shockingly lacking. For four guests and two bathrooms, we were provided with one and a half toilet rolls in total. There was no shower gel, no shampoo, nothing at all — not what you expect from paid accommodation. The Wi-Fi simply did not work. This was more than a minor inconvenience, as one member of our group lives in Italy and relies on Wi-Fi due to poor mobile signal. Unfortunately, the signal inside the flat was also very weak, leaving them effectively cut off. The biggest issue, however, was that the accommodation was misleadingly advertised. We booked specifically because the photos showed charming old wooden beams and a rustic barn-style property. What we actually arrived at was a very ordinary, characterless flat with none of the advertised oak-beam charm. This was the main reason we chose the property, and its absence was a genuine let-down. Because of these issues — especially the misleading description — we chose to leave early. Sadly, the accommodation itself was poor value, badly equipped, and inaccurately presented. We would not stay again.

Guest review

7.0

The room decoration and layout was lovely. The apartment was very clean.

− The bath plug was broken so that we couldn't use it. I did tell the staff but had no response. I put a bag down on the sofa which immediately dropped on the back side. It seems that a leg had fallen off previously as there was lots of dried glue stuck to it from previous repairs. The entrance to the property through the front door of the main building was dirty. Muddy foot prints and leaves. I understand that this time of the year is wet and muddy, but I didnt see anyone over my two days there try to clean it. A beer class was just at the entrance and stayed there. The main corridor up to the apartments was cluttered with golf clubs, boxes, linen cages and what looked like pillows in plastic bags. The walls and skirting boards were paint chipped and needed repair. The entrance just didnt reflect the luxury status of the apartments or the apartment itself.

Lovely place, needs a touch more attention to detail to meet the full ‘Luxury’ title, but would def stay again.

8.0

Great decor. Extremely comfortable beds and furnishings. Bath was lovely.

− Cleaning could have been better. Heating was a bit all over the place. Could have done with a few more kitchen basics eg salt pepper etc. Shower taps in main bathroom are a bit dubious (but en-suite shower great so no big issue).

Lovely stay

9.0

The location was fantastic. Bus stop into Garstang right outside. Pet friendly which is a must for us. Lovely accommodation clean and welcoming. Enjoyed our stay. So much we have booked for this coming weekend too. Thank you

− There was nothing we didn't like. Just a shame the shower in the main bathroom wasn't working.