Lovely Flat in Lambeth

Guest review

10.0

It was nice and tidy and cosy. We liked how we were able to change booking in to earluer than stated.

− It was classed as non smoking but there was a heavy scent of cigarettes in Kitchen and lounge

There was an Onion...

3.0

The neighbours were lovely and the nearby park. When we got stuck with the keys not working the first time the owner did come out to help stating sometimes the door is tricky and he did come back to give us bedding later.

− Check-in time was delayed by 15 minutes when we were on a tight schedule, then delayed further by the door not opening. When booking we requested the sofa bed to be set up and had to ask where the bedding was kept which ended up with it having to be brought to us hours later as they hadn't provided it. In the bathroom there was no hand soap, the bottle was empty on our arrival and the bath was dirty which put us off from using the shower or bath. The fridge had old, half used food along with an onion that had so many roots that it must have been there for a while. The second time coming back into the building we again got locked out with no answer from the staff for a while, our delivery driver also tried to open it after watching us struggling and he also couldn't open it luckily the neighbours came home and saw us struggling, they tried the keys having issues also and ended up using their own keys to let us in, they mentioned how the bottom lock on the front door was genuinely not used however we had not been given any information about this prior to the neighbours informing us, after the second time we were messaged to say there has never been an issue with the keys before however earlier when he came to help he said they can be often tricky.

I didn’t get to stay in the apartment as it had been double booked and the host hung up on me before turning their phone

1.0

No Refund after double booking

1.0

.

− Was told my booking had been cancelled due to a double booking and was not refunded

Superb

9.0

Basic

6.0

Location & spacious

− Not very clean, no WiFi and TV had no signal.