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Hotels of Earth

Newlands Pepe by Artsy

2 Newlands House, Oak Hill Road, Surbiton, KT6 6FA, London, GB

8.2 guest rating· 10 reviews

About this hotel

Convenient Location

Situated in the Surbiton district, our hotel is close to top attractions like Hampton Court Palace and Twickenham Stadium.

Modern Amenities

Enjoy a comfortable stay in our spacious apartment equipped with 2 bedrooms, a fully equipped kitchen, and a flat-screen TV for your entertainment needs.

Private and Peaceful

With a private entrance and non-smoking policy, guests can enjoy added privacy and tranquility during their stay.

Book now to experience a relaxing and convenient stay at Newlands Pepe by Artsy.

Rooms & rates

Three-Bedroom Apartment

Sleeps 8 · 95 m² · Double bed

  • Desk
  • Kitchenette
  • Kitchen
  • Coffee/tea maker
  • Hair dryer

Amenities

  • Offsite parking discounted rates available
  • Parking
  • Self parking (surcharge)
  • Non-smoking throughout
  • Free wired internet
  • Internet access
  • Lift / Elevator
  • Luggage storage
  • Terrace

Location

© OpenStreetMap contributors

2 Newlands House, Oak Hill Road, Surbiton, KT6 6FA, London, GB

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say8.210 reviews

+ Modern and spacious apartments+ Quiet neighbourhood− Poor communication from host− Unpleasant smell in the apartment
Cleanliness6.4
Service7.8
Location9.4
Room Quality7.8
Amenities8.9
Value for Money8.3

The apartment flattered to deceive and in light of all of the above is, in my opinion, overpriced.

5.0

No breakfast provided. For our purposes the location was very good.

− On entering the property there was an extremely strong unpleasant smell in the master bedroom. So strong and unpleasant the bedroom couldn’t be used. The smell came from the toilet bowl area and the drain in the en-suite wash basin. After 24 hours the smell was no longer there. By that time the toilet, wash basin and shower had all been used and my feeling is that the smell came as a result of standing water in what is essentially a basement flat. That should have been picked up by whoever prepared the flat for our entry. The carpet gripper across the door in to the master bedroom was loose, exposing the metal spikes on the gripper to foot contact. On the passage and steps up to the back door one of the handrails had come away from the wall and had been placed in a corner. A wooden stair tread was missing from one of the stair edges. It was found to be behind the washing machine in the cupboard. These were obviously not recent occurrences and should all have been fixed before our entry. The tumble dryer sitting in open space in the kitchen/living area detracted from the appearance of what is the focal point of the living area. We complained about the REALLY, REALLY poor wifi. Someone came to look at it but little improvement followed. I was then contacted to say that a new router had been delivered and could I collect it from the reception area of the building and follow the instructions to instal it. It wasn’t there and when I reported the fact I was told that it had been delivered to the building next door (which presumably also had a security controlled entry system), could I go and collect it. I declined! The “terraces” are in fact like outdoor underground corridors a metre plus wide and hemmed in by steep walls which are shoring up the ground between the upper and lower ground floors of the building. To describe them as terraces is an overstatement.

Ian · GB · 2026-01-19

Pictures and standard were exactly as advertised.

10.0
Cameron · AU · 2026-01-18

Definitely recommend this to everyone to stay there

9.0

It was modern, spacious. Good to spread out . All the facilities to make an easy staff over the 10 days. Quiet neighbourhood, easy access to public transport buses & trains. 5 minutes to shops

− Front door lock was difficult to action

Peter · AU · 2025-12-30

Great stay ,would definitely stay again.plus parking 😊

9.0

Beautiful property in a nice quiet area

− Heating was difficult to control

Craig · GB · 2025-11-25

On a adoré Londres :)

8.0

L’emplacement, l’appartement est moderne et propre

− Il n’y avait pas internet

Faustine · FR · 2025-10-29

war erwartungsgemäß gut

8.0

Super Lage mit guter Verkehrsanbindung Ausstattung war komfortabel und bequem

− es gab keine Übergabe und Mängel konnten nicht kommuniziert werden zB lose Geländer etc

Achim · DE · 2025-08-31

Good to know

This property does not accommodate bachelor(ette) or similar parties.

A deposit may be required at the property.