Queen Suite
Sleeps 2 · 20 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- TV
Urban Suites JSW GEORGETOWN PENANG, MALAYSIA
Urban Suites@Jelutong, Lintang Hajjah Rehmah, 11600 Jelutong, Penang, Malaysia, Jelutong, MY
8.3 guest rating· 250 reviews
About this hotel
Luxurious Amenities
Experience a rooftop pool, hot tub, and stunning sea views at Urban Suites JSW GEORGETOWN PENANG.
Family-Friendly Facilities
Enjoy a children's playground, kids pool, and indoor play area, making it perfect for families.
Convenient Location
Situated near top attractions like Penang Times Square and 1st Avenue Penang. Book now for a memorable stay!
Rooms & rates
Comfort Triple Room
Sleeps 5 · 49 m² · Twin bed, Queen bed, 2× Futon Mat
- Desk
- Air conditioning
- Private bathroom
- Kitchenette
- Shower
Amenities
- Free WiFi
- Indoor pool
- Infinity pool
- Kids' pool
- Pool with view
- Rooftop pool
- Swimming pool
- Sauna
- Fitness facilities
- Free Parking
- Accessible parking
- Air conditioning
- 24-hour security
- Non-smoking rooms
Show all 43 amenities
- Non-smoking throughout
- Family rooms
- Cashless payment available
- CCTV in common areas
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Designated smoking area
- Express check-in/check-out
- Facilities for disabled guests
- Fire extinguishers
- Games room
- Garden
- Heating
- Hot tub/Jacuzzi
- Indoor play area
- Invoice provided
- Kids' outdoor play equipment
- Laundry washed per local authority guidelines
- Lift / Elevator
- Private check-in/check-out
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Soundproof rooms
- Steam room
- Water sport facilities on site
- Wheelchair accessible
Location
Urban Suites@Jelutong, Lintang Hajjah Rehmah, 11600 Jelutong, Penang, Malaysia, Jelutong, MY
- Check-in
- from 03:00 PM to 11:00 PM
- Check-out
- until 11:00 AM
What guests say8.3250 reviews
+ Friendly staff+ Convenient location− Poor room maintenance− Limited amenities
Cleanliness7.9
Service8.8
Location8.9
Room Quality7.3
Amenities7.9
Value for Money8.3
Guest review
9.0Life in the suburbs rather than the CBD. 35th floor had exceptional views. Living area on the 11th floor was great.
− Couldn't get a pass for the pedestrian gate linking to Jalan Jetulong.
Guest review
1.0Nothing
− Irresponsible from the Owner, Guest faced the difficulties of unlock the padlock, i called the owner no answered, Unhelpful, i am paying full amount, but irresponsible to the Confirmed of Paid Customer, feels Helpness, Seem likes i Should to Provide my services back to the Urban Suites JSW owner, insted of the owner Should Provided the Necessary Help to the Paid Customer, again i whatsapp the owner in Mandarin, and JSW request me to speak English, don't expect anyone can speak english, While customer need your helps to unlock the padlock to take the Room Unit key. The Urban Suite so call facilities are some how misleading or unfriendly to the customers, sauna service needs to prebooking n not open normally even on weekends, so weird, peoples go for vacation during weekend but they closed it up for own management reasons, n not for the favourable of Guests...the Urban Suites facilities are very limited.. Gym closed at early too.. Too many house rules, but no considerable to the outstation guests hospitality.. Unit of the suites are complex, comfused, inconvenience to the Guests.. Like in the standard jail.. too rigidity.. too many rules from the JSW Urban SUITE too... Not even provided an inside room slipper to the guests too, Eco shop cost rm2. 60 perpair... We go vacation for easy n relaxation instead of the owners to request me to do things for them.. Feels so heavy.. Dissatisfied dissapointed... Next time Must Check Properly, to booked for Hotel or homestay. The JSW Urban suite is not allowed me to check out at 12pm,Even i request it nicely, politely..sincerely . Still refused.. the guest request.. Thank you.
Guest review
10.0Tempat yg sangat awesome dan view yg sgt cantik.. facility complete dan harga sangat berpatutan 👍🏻✨
Good to know
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.