One Bedroom Ground Floor Apartment In Central London

Good location, needs maintenance

5.0

Location

− It was not clean the bathroom I reported a leak, change the bathroom mats, didn’t fix the leak. Noisy neighbors.

WARNING: NOT SAFE!!! Please read review for details

1.0

− WARNING: NOT SAFE The issues started with the parking advertised not existing. This is the reason I booked the property in the first place. The landlord then semi-resolved this issue with a parking space 15 mins walk away when I said I would like to cancel. But the main issue is one of safety - specifically the landlord letting himself into the apartment unannounced on two occasions The first was at 1 am in the morning when I was sleeping in preparation for a business meeting early the following morning. He burst in with a woman who apologised saying they were the landlords, but when I asked them about it the following day by text message they didn't respond. The second occasion was about 20 minutes before our check-out time when the landlord - on his own this time - let himself into the apartment. On this second occasion our semi-dressed teenage daughter was getting ready in the bathroom when he burst in. This is not safe On top of this the apartment is shabby at best. The main double bed doesn’t have a proper mattress - it’s actually an old rock hard futon - and whenever anyone flushes the toilet in the apartment above the rental, the smell of whatever has been flushed comes in through the back door I have complained to both the landlord and Booking.com. Neither have responded satisfactorily. The landlord hasn’t responded at all despite being contacted by booking.com. booking.com have offered us a £50 discount as a goodwill gesture which given what we’ve endured during this stay is nothing short of insulting. Needless to say we won't be using Booking.com again unless this issue is resolved in an appropriate way I’m not normally the kind of person to write bad reviews but this was beyond bad. In summary I would highly advise anyone considering renting this property to think again - it’s not safe

Don’t go there

1.0

Not thing

− Everything dirty all over

Very good

8.0

Great value! We liked that there were 3 separate beds in a room, the host was super responsive , and the place was relatively clean.

− There could be more storage/surfaces in the bathroom. The sink is small so an easy fix would be a small metal cart/rack that can hold toiletries. Also, the shower seemed to have a little mold. The chairs were a little shaky too.

Good

7.0

Really?

5.0

Quick response when getting to the keys, so communication initially was excellent.

− We did not use the premises and left them as they were. Asked for a partial refund because unit did not require cleaning but nothing was heard for some time. When contacting a few days later, owner denied receiving our request. Not one of our favourable travel experience.