Amazing EN-SUITE Apartment in Finchley Central

Värdelöst

1.0

− Personen som drev boendet svarade inte på förfrågan om när vi kunde anlända. Vi frågade om det gick att komma mellan 17 och 18. Vi körde dit och på plats fanns ingen som tog emot. Det föreföll som att det redan var någon annan som bodde där då vi kunde se tillhörigheter i rummet genom ett fönster. Vi stannade en timme utanför och ringde angivet nummer upprepade tillfällen utan framgång. Bara röstbrevlåda. Det slutade med att vi fick hitta annat boende….

DO NOT BOOK THIS !!!!

1.0

Nothing

− The fact it wasn't available, and we only found out when we were sitting outside after a two and half hour drive to get there.

It was a nightmare – the apartment was dirty, unprepared, and completely unfit for use.

1.0

− We arrived at the property only to find it in a disgusting and unsafe condition. It was clearly not cleaned after the previous guests: The bedsheets were dirty, with what appeared to be blood stains. Used towels were thrown around the room, unwashed and crumpled. Trash and personal belongings of previous guests were left behind. The toilet was broken, full of urine, and completely unusable. Even worse – there was no running water, making it impossible to wash, flush, or clean anything. The apartment was completely uninhabitable, both in terms of hygiene and basic functionality. It posed a serious health and safety risk, and we were genuinely afraid for our well-being staying in such filthy conditions. Despite contacting Booking.com, we were told to wait up to 4 hours for the host to respond – during which time we had nowhere to go, no alternative solution, and no assistance. No one from the property contacted us, and we were left completely on our own. We eventually had to book a new place ourselves, losing time, energy, and money – all because this listing did not meet even the most basic standards of cleanliness and safety. This property should not be available for booking. It’s a disgrace and an awful experience that no one should have to go through. Our stay was a nightmare – the apartment was filthy and unfit for use, and worst of all, we were left completely on our own: no refund, no alternative accommodation, and no real help despite waiting over 6 hours in a foreign country while support agents kept hanging up on us.

Disappointing

4.0

Appartment is big, with 3 bathrooms. Location close to public transport.

− There was no hot water for both nights we were there. Appartment was not clean, the towels and bed sheets were not changed. We needed to change ourselves, at least clean ones were available.

Exceptional

10.0

The house was clean and nice. I’m not sure why it’s rated so low for cleanliness on Booking.com. However, there was no hot water for showering, etc. We didn’t contact the owner about it, as a cold shower seemed fine given the warm weather.

− The owner was so rude that he/she does not respond to text messages. Shame that there was no parking space available.

Appalling.

1.0

Location was good.

− Turned up at 3 and the apartment had not been cleaned so we could not settle there. We had driven 5 hours and had to go and see wicked in the west end without being showered. Apartment was cleaned when we got back at 12am. One of the door jobs on the bedroom fell off and one of the kids was stuck in the room at one point. There was no hot water in the apartment. I contacted the host but got no reply. There was bizarre no coking noises coming from the aircon in the middle en suite bathroom. There was mould all over the tiles in the bathrooms and a wire stick out of one of the walls taped up which looked dangerous. There was only one bowl and two mugs in the apartment. There was no ironing bored. One of the en-suite toilets did not have a seat. To top it all off I got someone’s toe nail stuck in my foot.