Hotels of Earth

Gateway Goa, Palolem

★★★★★ 31-1/A, Tarir ,Nagarcem, Canacona, Goa, Palolem, IN

9 guest rating· 319 reviews

The five stars

Gateway Goa, Palolem holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.

Guests score it 9.0/10 across 319 reviews.

About this hotel

Luxurious Accommodation:

Experience comfort and sophistication in our air-conditioned rooms equipped with modern amenities.

Exceptional Dining:

Indulge in a delightful dining experience at our on-site restaurant offering a variety of delicious dishes.

Convenient Location:

Located near popular beaches and transportation hubs, our hotel is the perfect choice for your stay in Palolem.

Book now to enjoy a luxurious stay with impeccable service at Cloud9 Sarovar Premiere!

Rooms & rates

Premium Sea View Room with Balcony

Sleeps 4 · 36 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Coffee/tea maker
  • Minibar
  • Shower
  • TV

Standard King Bedroom with Balcony

Sleeps 4 · 33 m² · Extra-large double bed (Super-king size)

Deluxe Room with Terrace

Sleeps 4 · 34 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Coffee/tea maker
  • Minibar
  • Shower
  • TV

Standard King Bedroom with Balcony

Sleeps 4 · 33 m² · Extra-large double bed (Super-king size)

  • Coffee/tea maker
  • Shower

Suite - 10% Discount on Food & Soft Beverages and SPA - 8 am to 8 pm Comp Beach Shuttle within 4km radius

Sleeps 6 · 86 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Coffee/tea maker
  • Minibar
  • Shower
  • TV

Triple Room - 10% Discount on Food & Soft Beverages and SPA - 8 am to 8 pm Comp Beach Shuttle within 4km radius

Sleeps 3 · 33 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Coffee/tea maker
  • Minibar
  • Shower
  • TV

Superior Twin Bed Room with Balcony

Sleeps 4 · 33 m² · 2× Twin bed

  • Air conditioning
  • Coffee/tea maker
  • Minibar
  • Shower
  • TV

Premium 2 Bedroom Suite

Sleeps 6 · 86 m² · Extra-large double bed (Super-king size)

  • Desk
  • Coffee/tea maker
  • Shower

Deluxe Suite with Balcony

Sleeps 4 · 61 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Coffee/tea maker
  • Minibar
  • Shower
  • TV

Deluxe Sea View Room with Balcony

Sleeps 4 · 33 m² · Extra-large double bed (Super-king size)

  • Desk
  • Coffee/tea maker
  • Shower

Amenities

  • Free WiFi
  • Outdoor pool
  • Swimming pool
  • Spa/wellness center
  • Fitness facilities
  • Free Parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • 24-hour front desk
  • Business center
Show all 80 amenities
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Baby safety gates
  • BBQ facilities
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Shuttle service (free)
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Terrace
  • Thermometers for guests provided by property
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

31-1/A, Tarir ,Nagarcem, Canacona, Goa, Palolem, IN

Check-in
from 02:00 PM to 11:00 PM
Check-out
until 12:00 PM

What guests say9319 reviews

+ Cleanliness+ Friendly staff+ Great amenities+ Good locationHigh food and beverage pricesSome noise issuesRoom size concerns
Cleanliness9.2
Service9.2
Location9.2
Room Quality8.7
Amenities9.2
Value for Money8.7

Excellent Stay

10.0

I am writing to express my sincere gratitude for an absolutely wonderful stay at your property from 25th June to 30th June, booking by the name of Varun Chhabra. Every aspect of our experience exceeded our 5-star expectations. I want to specifically commend Kavita, the Reservation Manager. She went above and beyond during the booking process.Thanks to her meticulous attention to detail and proactive communication, our room arrangements were flawless. Furthermore, the rest of your staff truly embodies world-class hospitality. I was particularly impressed by Ishan at the front desk, he went out of the way with all the arrangements and also helped us with best places to visit which made our stay rememberable. Every staff member we encountered was professional, warm, and highly anticipatory of our needs. The seamless coordination between the reservations team and the on-ground staff made us feel incredibly valued at every turn. Thank you for making our trip so memorable. We look forward to returning to gateway Goa soon and would surely recommend to others as well!

Nothing.

Varun · IN · 2026-07-06

Fantastic Stay with family

9.0

The hospitality of the hotel was top notch every single person would welcome you with a smile and ready to help you always.I requested for the early check in which was also accomodated.

The complimentary shuttle service which they advertise and provide timings are not visitor friendly,last drop at 11 am and last pick up at 7pm is not ideal.This is something they need to look into.

Bitadru · IN · 2026-07-06

Guest review

10.0

The room, property, food, staff

Sharnav · IN · 2026-07-02

Great location backed with super hospitality!

10.0

Excellent location with access to all good beaches and the team made it so convenient to check out the beaches with transport, etc The bar on one of the higher floors had some very promising cocktails rendered by the enthusiastic team behind the bar!

Not anything in particular

Prakash · IN · 2026-06-28

The location is perfect. Feels like we stay in a our second home. The staff was very suppotive. Tmero,Shefali,hiren, Dur

10.0

Everything was awesome.

SanjayKumar · IN · 2026-06-27

Exceptional hospitality from start to finish.

10.0

Exceptional hospitality from start to finish. Every single member of staff we met was friendly, attentive, and genuinely committed to making our stay memorable. The level of service was truly top-notch, and we were made to feel welcome and thoroughly pampered throughout. A special thank you to Umakant at Reception, and to Pooja and Mariam in the restaurant, who went above and beyond to ensure we had a wonderful experience. They are a real credit to the hotel. It was also a pleasure to meet and chat with the Managing Director, Amit—a very humble and approachable Goan gentleman. Taking the time to speak with guests reflects the fantastic culture and leadership behind the hotel. Thank you to the entire team for making our stay so enjoyable. We look forward to returning in the future.

nothing

Mauvin · GB · 2026-06-27

Hotels of Earth · questions

Is Gateway Goa, Palolem really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.