Is Enchanting Hideaway - La Réserve Knightsbridge really a five-star hotel?

Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Enchanting Hideaway - La Réserve Knightsbridge

★★★★★ 35A Queen's Gate, London, GB

7.7 guest rating· 15 reviews

The five stars

Enchanting Hideaway - La Réserve Knightsbridge holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

About this hotel

Luxurious Accommodation : La Réserve Knightsbridge offers 5-star apartments with elegant décor and modern amenities, including a well-equipped kitchen and free WiFi.

Prime Location : Situated just steps away from South Kensington Underground Station, guests can easily access popular attractions such as The Serpentine and Harrods, making it an ideal base for exploring London.

Convenience and Comfort : Each apartment features a private entrance, air conditioning, and a flat-screen TV. Guests can relax in the private bathroom with a soothing bath or unwind in the cozy living area.

Experience luxury and convenience at La Réserve Knightsbridge - book your stay today for a memorable London getaway.

Rooms & rates

Pick your dates. Prices are live, not cached.

Two-Bedroom Deluxe Apartment

Sleeps 5 · 90 m² · Large bed

Air conditioning
Private bathroom
Kitchenette
Kitchen
Coffee/tea maker

This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a private entrance, a tea and coffee maker and a dining area. The unit offers 2 beds.

Two-Bedroom Townhouse

Sleeps 5 · 90 m² · Extra-large double bed (Super-king size)

Air conditioning
Private bathroom
Kitchenette
Kitchen
Coffee/tea maker

Boasting a private entrance, this air-conditioned holiday home features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. This holiday home includes a dining area, a flat-screen TV with streaming services a tea and coffee maker and heating. The unit has 2 beds.

Amenities

Screens / Barriers between staff and guests for safety
Non-smoking rooms
Non-smoking throughout
Family rooms
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Fire extinguishers
Free wired internet
Guest room sealed after cleaning
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Internet access
Luggage storage
Private check-in/check-out

Show all 17 amenities

Process in place to check health of guests
Shared stationery like menus, pens are removed
Staff adhere to local safety protocols

Location

35A Queen's Gate, London, GB

What guests say7.715 reviews

+ Great location+ Responsive manager− Dirty towels− Miscommunication about amenities

Cleanliness5.8

Service8.8

Location9.8

Room Quality6.8

Amenities5.8

Value for Money6.8

Excellent
10.0
Apartment excellent for a family
− Location
Nelson · BR · 2025-07-14

Good in the winter and spring! Do not rent it in the summer
4.0
Prime location
− It was summer! They have AC in the pictures and in the apartment but they refused to allow us to turn it on!
Mohammed · SA · 2025-07-12

Loved it!
10.0
Loved the apartment and great location
Clayton · ZA · 2025-07-02

Amazing location, but expensive for what you get.
8.0
The location was perfect. The mattresses were comfortable. The manager was responsive. (To be fair we didn’t complain because we just wanted to enjoy the surrounding without dealing with anyone. I think had we complained we would have gotten a response.)
− The showers were confusing and could not seem to put out cold water, only warm or hot. The interior spaces like cabinet finishes, sofa, and linens were showing signs of wear. The sheets were not exactly comfortable for summer. There were presumably dirty or extra towels in the closet that were wet and mildewed. It was very hot, so a third fan would have been nice for a family of four. (But it wasn’t their fault that it was so hot- we knew there wouldn’t be AC.)
Anne · US · 2025-06-27

convenient, but bad nights sleep
7.0
spacious
− mattress uncomfy
Nigel · GB · 2025-06-24

Horrible , hid facts , lied to . AVOID this property .
1.0
Nothing . I was lied to about the exact address . Lied abt amenities . Never told unfit for toddlers and older people .
− Booked an air conditioned room and were told after check in , use fans open the windows . Why would I book and pay for air conditioned rooms if I wanted fans and windows . Never told abt the news house with flight of 20 narrow steep steps . The property knew a toddler was with us . It was most dangerous the stairs with no gate at the top . Elder couple struggled to climb and carry bags . Rude person (Samira I m not sure the name ) spoke on the phone and I felt intimidated . Never told keys to be collected and returned at a convenience store 500m away . All info was told only 24 hrs prior . All this is misrepresentation and fraudulent . 2 night broken cot for baby . Dirty shabby sofas .
Jyothi · IN · 2025-06-18

Hotels of Earth · questions

Is Enchanting Hideaway - La Réserve Knightsbridge really a five-star hotel?: Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

This property will not accommodate hen, stag or similar parties.

Enchanting Hideaway - La Réserve Knightsbridge♡