The Wall Private Mansion Kumkapı

Unexpected and unsafe experience.

1.0

The owner accepted the cancellation request without any charge.

− I beleive it is my duty to bring the reality of this facility to the knowledge of the booking.com. I would start by mentioning that We could not tolerate to stay there more than few hours and we cancelled the booking and thankfully the owner did not charge us anything. But when someone travels to a new unknown country with small kids, they need safety, comfort and entertainment and not to check in and then moving to new location and get their money back. Before going any futther, let me give u a picture of the property so that u can underatand what we mean by unsafe. The property is not at all a villa, its hardly 3 to 4 meter wide box like structure with wooden partition type roofs. Each floor is so small that if u get out of bed, there is nothing else to sit, no chairs. The stairs r so vertical that they r not at all safe for the kids. There is only on exit in the wooden structure having severe fire hazard as the kitchen was on the ground floor with small moving gas stove with overlying wooden cabinet which can catch fire with slightest of mistake. Kitchen had no clean utensils to cook or eat. Kitchen was opening in the open area which had high walls with no exit. It was littered with garbage and unkempt garbage bins without any bags. There were 2 washrooms, again created with wooden partitions, without any exhaust and one was getting closed from inside as had no latch. Overall, it was an horrifying few hours which me and my family spent there. I should mention again that the owner accepted my cancellation without charging anything for which I am thankful to him but he should either improve his property or disclose all the things as they are. Charging at the market price to an unknowing visiter who trusts booking.com and then finds the things totally unlivable not only endangers the life and saftey but shakes the trust which millions have on booking.com.