Glan Morfa Lodge Retreat♡

Good

7.0

The location was nice, not very clean, but ok.

− The internet was not working.

Disappointing two bookings and one cottage not made ready. Disappointed and frustrated after a very long journey. Fortun

4.0

Location.

− Ready for a refurb. One cottage was not made ready with previous clients dirty towels and unmade beds. No fan in any cottage despite the heat. Diffusers empty. Dog smell!! Cobwebs & dead flies. Outside furniture grubby and need maintenance/replacing.

Lovely place, quiet and well maintained

10.0

The property was very clean and well maintained

− Liked everything for the relaxing break

Pleased with the getaway and the accommodation

8.0

The location was nice and remote which is what I was looking for

− The WiFi

Guest review

6.0

Lovely views and close to newborough beach which is stunning. We enjoyed sitting out in the evening and eating at the bench which afforded views over the Welsh mountains

− There was no WiFi, phone signal or TV. The cottage felt a little tired with both the bed and sofa in need of an upgrade. We ultimately had to cut our stay short which was a shame....

Slightly Disappointed

7.0

Location was great. It was cosy, but with some issues.

− The shower was dirty and the water would take a long time to go down the drain. Kids bunk beds was squeaky so it kept us up at night when the children would turn over. Plus also, to minimize the noise one of the children had to sleep on the sofa. I did message the accommodation but heard nothing back. The thing I didn’t like was, if we wanted to check in at 2pm, we would have to pay £20 extra. You would think as it’s not cheap to stay, it would be a given to come from 2pm, rather than making it later in the day at 4pm. They also had it if you wanted to stay till 12pm, for an extra charge of £20. That’s not really an issue because most hotels the checkouts would be at 10pm. For me personally, it was all about making that extra few pounds rather than giving a great customer satisfaction. All this feedback is not to stop people from visiting, but rather that it would help the retreat to take this feedback as a positive in order to provide a better service, moving forwards. And we wish them all the best in that.