Luxee Apartment by Excel

Lovely apartment! Would deffiantly recommend ad would stay again :)

8.0

Property was very nice! Lovely outdoor area! Everything you need for a weekend away!

− Everything was very good! Just thought the charge for a earlier check in was a bit expensive!

You can easily feel at home.

8.0

The location of the apartment close to the Excel exhibition center and the London City airport is really great. All are in walking distance. The apartment has a big terrace, cosy interior, soft and really nice smelling bath towels. The area is also quite nice with good cafes and restaurants.

− The fire alarm in the building was on rather often. Fortunately, you could not hear it in the apartment. The cleanliness could be improved especially the windows, the mirrors and the TV screen. The window blinds in the bedroom should be on the ceiling instead of on the floor ;-) .

Last-minute cancellation, maximum inconvenience. I would not trust this host again

1.0

Nothing

− Beware if you are booking this property for anything important. My confirmed, non-refundable reservation was cancelled the evening before arrival due to a supposed "calendar error." Strangely, the non-refundable terms only seemed to apply when I was paying, not when the host decided to cancel. The timing could hardly have been worse, occurring during a period of major travel disruption when accommodation demand was exceptionally high. While I cannot prove the reason, the situation certainly gives the impression that my booking became less attractive than other opportunities. A confirmed booking should be honoured. Leaving a guest scrambling for alternative accommodation less than 24 hours before arrival is unprofessional, irresponsible, and completely unacceptable. I would not trust this host with any travel plans that matter.

Guest review

10.0

Great stay as before. Always clean and tidy

− .

Guest review

9.0

If you're heading for a gig at Silverworks or a conference at the Excel, this is your place Amazing logistics to get to Grennwich or into London itself, transport links are fab. Amazing view from the balcony. All facilities smashing and care taken to make sure I could access was fab. Superb!

− All good - nothing negative.

Good and convenient

8.0

Conveniently situated close to Pontoon Dock station. Checking in instructions were clear. Had a bit of issue trying to lock the door but was resolve quickly. Turns out I need to pull the handle upwards to lock. Some age to the apartment but it was well maintained. Generally clean, and good for living. Showers were good. Bed was slightly small for two person given that both of us were considered small Asian size. Like the balcony space. Facing of the apartment was good, with temperature in summer at 37degrees, this place is definitely more cooling as compared to other units. Pretty satisfied stayed in all.

− Nothing much