Amazinn Places Embajadores V

Genial

10.0

Esta precioso y pa ir en grupo perfecto

− Lo tarde que se hace el check in, lo unico

Excelente ubicación

10.0

La ubicación

− Lo único la falta de mampara de ducha, por lo demás todo genial.

Guest review

10.0

La ubicación perfecta a pie de metro, y las habitaciones cómodas con camas de matrimonio ambas. El baño también muy espacioso y smart TV

− No tiene congelador la nevera, q aunq sea un cajón aunque viene bien

Great location. Apartment needs some work and at repair.

5.0

Location was great.

− The online check-in didn’t work for ages and I had to call for help. There was no door on the shower, so the bathroom floor got soaked whenever we showered. While mainly clean, there was hair in many surfaces when we arrived. Hair dryer didn’t work. Iron was dirty and ruined one of our shirts. Only 3 or 3 pieces of cutlery/crockery (we were a family of four). Lots of damage in property (cracked tiles and holes in walls). Only a thin sheet in beds - it was COLD! No instructions for eating or any other appliances.

Avoid at all cost

1.0

The apartment was in a good location, close to the metro and a short walk to key landmarks.

− The WiFi connectivity was very bad, very rarely managed to connect. The bedrooms are extremely loud, with the apartment being located on a busy junction, the windows are only single pane and do not shut properly so there is a constant gap. In both bedrooms the lock to open the window was gloss painted shut so was unable to open the window wider than the gap where it doesn't shut property. Two floor tiles in front of the bathroom door were also broken, causing a trip hazard and sharp edges so had to be careful where you stood. There was no balcony or terrace as advertised. On the last night, new people that checked in on the Friday were extremely loud and tried to enter our apartment on numerous occasions. It's only due to them not knowing the correct code that they couldn't enter.

Avoid at all costs

1.0

Nothing.

− I booked an apartment with this host in August and reviews were all really good and pictures looked great. By the time it was time for me to travel, the story was very different. Reviews were horrific, people mentioned they could not check in and were stranded outside for hours. If they were lucky to enter, they all commented the apartment did not look anything like the pictures. I started having loads of doubts whilst receiving automated emails asking me to check in but no links were provided. I tried to message the property with no response. I raised this Booking.com asking them to look into it and cancel my reservation as it did not feel safe to travel there by myself with two young children. The interactions with Booking.com were very disappointing, they did not do anything about my concerns whilst confirming they were struggling to get in touch with the property themselves. I asked for the property to be investigated as these reviews were telling quite a horrific and fraudulent story. I trusted Booking.com and they let me down. As of today, I had to book somewhere else safer to enjoy my holiday with my kids and I have not received any refund whatsoever despite I raised concerns and official complaints more than 2 weeks ago. Very disappointed and once loyal customer who will never trust Booking.com again. Now I can understand why they are under investigation from the European Union due to fraudulent listings and scams.