Hotels of Earth

The Portman Ritz-Carlton Shanghai

★★★★★ 1376 Nanjing Xi Road., Shanghai, CN

8.9 guest rating· 681 reviews

The five stars

The Portman Ritz-Carlton Shanghai holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Sauna.

Guests score it 8.9/10 across 681 reviews.

About this hotel

Luxurious Accommodation and Fine Service

The Portman Ritz-Carlton, Shanghai offers luxurious accommodation with modern Chinese décor and stunning panoramic views of the Shanghai skyline. The attentive service provided ensures a comfortable and memorable stay for all guests.

State-of-the-Art Health Club and Dining Options

Guests can enjoy access to the Ritz-Carlton Fitness Centre, featuring both indoor and outdoor pools, a gym, and spa facilities for ultimate relaxation. Additionally, the hotel boasts two dining options, including Portman’s restaurant serving creatively crafted dishes and the Ritz bar & lounge for classic cocktails in a sophisticated setting.

Ideal Location for Shopping and Sightseeing

Conveniently situated along West Nanjing Road, guests have easy access to shopping, entertainment, and cultural attractions. With nearby subway stations and iconic landmarks like the Bund within a short drive, exploring Shanghai is effortless.

Book your stay at The Portman Ritz-Carlton, Shanghai for a luxurious and convenient experience in the heart of the city.

Rooms & rates

Pick your dates. Prices are live, not cached.

Deluxe Room, Guest room, 1 King

Sleeps 3 · 38 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

The spacious twin/double room offers air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

Premier Suite, 1 Bedroom Suite, 1 King, Nanjing West RD view

Sleeps 3 · 79 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

Suite offers a separate living area and bedroom.

Club Business Studio, Club level, Larger Studio, 1 King

Sleeps 3 · 48 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

Room features exclusive access to The Ritz-Carlton Club Lounge.

Premier Twin Suite

Sleeps 3 · 79 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with satellite channels, a mini-bar, a coffee machine, a wardrobe as well as city views. The unit has 2 beds.

One-Bedroom Penthouse King Suite - Club Lounge Access

Sleeps 3 · 108 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine

This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with satellite channels, a mini-bar, executive lounge access, a coffee machine as well as city views. The unit has 1 bed.

Deluxe City View Room, Guest room, 1 King, City view

Sleeps 3 · 38 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

Rooms are located on higher floors and feature modern Chinese decor.

Club Business Studio- Twin

Sleeps 3 · 79 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

This twin room has air conditioning, satellite TV and tile/marble floor. Room features exclusive access to The Ritz-Carlton Club Lounge.

Club Deluxe City View, Club level, Guest room, 1 King

Sleeps 3 · 38 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

Room features exclusive access to The Ritz-Carlton Club Lounge.

Club Premier Suite, Club level, 1 Bedroom Suite, 1 King

Sleeps 3 · 79 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

Room features exclusive access to The Ritz-Carlton Club Lounge.

Deluxe Skyline View Room, Guest room, 1 King

Sleeps 3 · 38 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

The spacious twin/double room features air conditioning, a mini-bar, as well as a private bathroom boasting a walk-in shower and a bath. The twin/double room provides a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, a sofa as well as city views. The unit has 1 bed.

Amenities

  • Free WiFi
  • Indoor pool
  • Indoor pool - seasonal
  • Outdoor pool
  • Outdoor pool - seasonal
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Sauna
  • Fitness facilities
  • Parking garage
  • Restaurant
  • Bar
  • Air conditioning
Show all 55 amenities
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • ATM/cash machine on site
  • Car hire
  • CCTV in common areas
  • CCTV outside property
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Designated smoking area
  • Dry cleaning
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • Fruits
  • Heating
  • Hot tub/Jacuzzi
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Public transport tickets
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Steam room
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

1376 Nanjing Xi Road., Shanghai, CN

Check-in
from 02:00 PM to 02:30 PM
Check-out
until 12:30 PM

What guests say8.9681 reviews

+ Helpful staff+ Great location+ Clean rooms+ Good food optionsOutdated room fittingsHigh pricesLimited amenities access
Cleanliness8.7
Service9.7
Location9.7
Room Quality8.2
Amenities8.7
Value for Money8.2

Guest review

8.0

Best location,great service, delicious food

Amy · US · 2026-07-24

Guest review

5.0

Room AC was broken during the hottest two days of the years. The room hit 28C during the evening, making it difficult to stay asleep. Requested fix or room change in morning, but they could only provide portable AC in the evening that barely helped. Had to order delivery of fans at 4am. This unfortunately overshadows an otherwise wonderful experience as it messed up both nights of sleep.

Lawrence · US · 2026-07-22

Očekivali smo puno više od ovako luksuznog brenda, kao i vrijednost za plaćeni novac

4.0

Lokacija je dobra, osoblje ljubszno, udoban krevet

Nije nam se svidjeo bazen, interijeru soba i kupaona je potrebna obnova, stropovi su niski i zagušujući. Ništa ne ostavlja dojam luksuza.

Snjezana · HR · 2026-07-21

Excellent value for money! Would stay again!

10.0

Loved the bed!! Best sleep ever! The room temperature was at a constant perfect temperature. And the bathroom - very big, nice marble design and layout!

Although probably the best hotel I stayed in in my life I can imagine that the more expensive Ritz Carlton Pudong may have more bells and whistles.

Nathalie · JP · 2026-07-21

Guest review

9.0

Large clean rooms. Hotel has a good ambiance.L, very good breakfast.

I left my bags to storage at check out. When i came to pick them up. I saw that they put someone else’s ticket on my luggages. Luckily the other person didn’t get mine by accident. This is an unacceptable mistake. Plus the stuff at the reception are not fluent in English which is surprising in a mega city like Shanghai

Yasemin · TR · 2026-07-20

I stayed this hotel 2 nights i would say it was really good, but i sent my bikinis to the laundry and guess what it cost

9.0

It has a great location but be mindful about the laundry part.

Uranmaral · MN · 2026-07-19

Hotels of Earth · questions

Is The Portman Ritz-Carlton Shanghai really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

A deposit may be required at the property.

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 3 years old stay for free when using an available cot.

Children up to and including 17 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Parking

Public parking is possible on site (reservation is not needed) and costs CNY 120 per day.