Alexandras Apartment by Olala Homes

It was good but could have been better; since it's a basement, the smell isn't very pleasant.

6.0

The customer service was good; when we needed help, they assisted us promptly and appropriately.

− There were cockroaches all over the place—both big and small. Although we reported it and they came to clean, the bugs kept appearing; still, the service provided when they came to clean was good.

Guest review

10.0

⭐⭐⭐⭐⭐ I had a great stay! The place was clean, comfortable, and exactly as described. The host was very friendly, helpful, and easy to communicate with. The location was also very convenient. Everything was smooth from check-in to check-out. I would definitely stay here again!!

This rental was a misleading, overpriced basement unit with numerous issues

2.0

location is good

− During my order, there was no indication that the unit was in the basement. The summary of the order explicitly stated that the unit was an "Entire unit located on the ground floor," not in the basement where windows cannot be opened. When we arrived and discovered this, I was shocked and disappointed. I would never have booked this unit. Upon our arrival, we had to wait 1.5 hours to get the keys by a courier. Contrary to the information in the email, there were no electronic keys provided. When we finally entered the unit, it was full of mosquitoes, making it feel like we were camping. After complaining, we were told there was no solution until the next day. Consequently, at 22:00 I had to search for an open pharmacy in Athens to buy mosquito protection. Moreover, the douche had no doors or even a curtain, causing water to splash everywhere. The drainage system was poorly designed, with the shower floor higher than the residential area, allowing water to flow out. After calling, I requested at least a mop to clean up the water which they brough the next day. In summary, I would never have agreed to rent this unit had I known it was in the basement. The high price is misleading, as one would expect a normal, ground-floor unit for such a cost.