★★★★★ No.46, North Gate Street, Dukezong Ancient City, Shangri-La, CN
9 guest rating· 120 reviews
Shangri-La Karesansui Hotel holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Room service, Terrace, Sun terrace and Concierge service.
Guests score it 9.0/10 across 120 reviews.
Prime Location in Shangri-La
Luxurious Rooms & Amenities
Exceptional Customer Service
Experience a serene stay in the heart of Shangri-La at Shangri-La Karesansui Hotel. Indulge in our comfortable rooms with modern amenities, including free WiFi and flat-screen TVs. Explore the nearby Guishan Park or unwind in our tranquil garden. Our attentive concierge and tour desk are always at your service. Don't miss out on a delightful dining experience at our on-site restaurant. Book your stay now and enjoy a memorable getaway at Shangri-La Karesansui Hotel.
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Sleeps 2 · 38 m² · Extra-large double bed (Super-king size)
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides air conditioning, a washing machine, a private entrance, soundproof walls and a flat-screen TV with satellite channels. The unit offers 1 bed.
Sleeps 2 · 38 m² · 2× Twin bed
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room offers air conditioning, a washing machine, a private entrance, soundproof walls and a flat-screen TV with satellite channels. The unit has 2 beds.
Sleeps 3 · 40 m² · Twin bed, Extra-large double bed (Super-king size)
Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. This family room is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a private entrance, soundproof walls, as well as a mini-bar. The unit has 2 beds.
Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)
This suite's special feature is the hot tub. Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a washing machine, soundproof walls, a mini-bar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Sleeps 3 · 65 m² · 2× Sofa bed
The hot tub is a top feature of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite features a washing machine, soundproof walls, a mini-bar, a flat-screen TV with satellite channels, as well as mountain views. The unit has 4 beds.
No.46, North Gate Street, Dukezong Ancient City, Shangri-La, CN
I have never stayed in a hotel with so much hospitality as this. Truely amazing!! The location was amazing, right in the
10.0I have never stayed in a hotel with so much hospitality as this. Truely amazing!! The location was amazing, right in the old town but in a location that was quiet and peaceful. The family running it were so helpful and welcoming.
− Nothing
Hotel muy bien ubicado, lindo y cómodo.
9.0La ubicación es excelente, en el old town pero en una calle tranquila. Fueron por nosotros a la estación del tren y nos ayudaron a organizar un tour. Las niñas del staff son muy lindas y cariñosas, preparan el desayuno con mucho cariño. Hotel lindo cómodo y limpio.
− Nada
Nice staff, uncomfortable rooms. Underwhelming experience.
6.0The hotel is well located, and has a bold design (very contemporary). But don’t be fooled by the cool photos. The actual building is precarious (as I explain below). On the upside, the staff is exceedingly kind, and the breakfasts were incredibly good.
− There was no wardrobe—how are guests staying for several days expected to organize their clothes? There was also no desk or chair. Overall, the room was uncomfortable and poorly equipped, suitable only for sleeping and showering. The photos posted online give the impression of a sophisticated hotel, but my experience was very different. During my four-day stay, the room was not cleaned once, and neither the sheets nor the towels were changed.
Nice staff, uncomfortable rooms. Underwhelming experience.
6.0The hotel is well located, and has a bold design (very contemporary). But don't be fooled by the cool photos. The actual building is precarious (as I explain below). On the upside, the staff is exceedingly kind, and the breakfasts were incredibly good.
− I did not have a wardrobe (how do they expect visitors who stay a few days to organize their clothes?), or a desk, or chairs. My room was quite umcomfortable, unprepared for doing anytyhing other than sleeping or showering. The photos they posted make you think you'll be staying at a sophisticatd hotel, but that was not my experience.
Guest review
10.0Accueil très sympathique et professionnel. L'hôtel est confortable et bien aménagé. Le petit déjeuner était très bon.
Recommend this hotel for sure!
9.0Great location, but quiet. Very welcoming and helpful management and great breakfast. Lovely friendly dog saying hi too Nice rooftop terrace cafe next door
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
WiFi is available in all areas and is free of charge.
No parking available.
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Pets are not allowed.