Deluxe Double Room
Sleeps 2 · 38 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Shangri-La Karesansui Hotel
★★★★★ No.46, North Gate Street, Dukezong Ancient City, Shangri-La, CN
9 guest rating· 120 reviews
The five stars
Shangri-La Karesansui Hotel holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Room service, Terrace, Sun terrace and Concierge service.
Guests score it 9.0/10 across 120 reviews.
About this hotel
Prime Location in Shangri-La
Luxurious Rooms & Amenities
Exceptional Customer Service
Experience a serene stay in the heart of Shangri-La at Shangri-La Karesansui Hotel. Indulge in our comfortable rooms with modern amenities, including free WiFi and flat-screen TVs. Explore the nearby Guishan Park or unwind in our tranquil garden. Our attentive concierge and tour desk are always at your service. Don't miss out on a delightful dining experience at our on-site restaurant. Book your stay now and enjoy a memorable getaway at Shangri-La Karesansui Hotel.
Rooms & rates
Deluxe Twin Room
Sleeps 2 · 38 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Deluxe Family Room
Sleeps 3 · 40 m² · Twin bed, Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Suite
Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Suite with Terrace
Sleeps 3 · 65 m² · 2× Sofa bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- Free WiFi
- Breakfast takeaway containers
- Restaurant
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Tour desk
- Room service
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle
- Airport pick up
- Car hire
- Cashless payment available
Show all 46 amenities
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Delivered food - securely covered
- Express check-in/check-out
- Face masks for guests available
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Key card access
- Laundry washed per local authority guidelines
- Luggage storage
- Physical distancing in dining areas
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service
- Smoke alarms
- Sun terrace
- Terrace
- Thermometers for guests provided by property
Location
No.46, North Gate Street, Dukezong Ancient City, Shangri-La, CN
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9120 reviews
+ Warm hosts+ Excellent service+ Great breakfast+ Spacious rooms− Nothing mentioned
Cleanliness9.0
Service9.4
Location9.0
Room Quality8.9
Amenities8.9
Value for Money8.9
I have never stayed in a hotel with so much hospitality as this. Truely amazing!! The location was amazing, right in the
10.0I have never stayed in a hotel with so much hospitality as this. Truely amazing!! The location was amazing, right in the old town but in a location that was quiet and peaceful. The family running it were so helpful and welcoming.
− Nothing
Hotel muy bien ubicado, lindo y cómodo.
9.0La ubicación es excelente, en el old town pero en una calle tranquila. Fueron por nosotros a la estación del tren y nos ayudaron a organizar un tour. Las niñas del staff son muy lindas y cariñosas, preparan el desayuno con mucho cariño. Hotel lindo cómodo y limpio.
− Nada
Nice staff, uncomfortable rooms. Underwhelming experience.
6.0The hotel is well located, and has a bold design (very contemporary). But don’t be fooled by the cool photos. The actual building is precarious (as I explain below). On the upside, the staff is exceedingly kind, and the breakfasts were incredibly good.
− There was no wardrobe—how are guests staying for several days expected to organize their clothes? There was also no desk or chair. Overall, the room was uncomfortable and poorly equipped, suitable only for sleeping and showering. The photos posted online give the impression of a sophisticated hotel, but my experience was very different. During my four-day stay, the room was not cleaned once, and neither the sheets nor the towels were changed.
Nice staff, uncomfortable rooms. Underwhelming experience.
6.0The hotel is well located, and has a bold design (very contemporary). But don't be fooled by the cool photos. The actual building is precarious (as I explain below). On the upside, the staff is exceedingly kind, and the breakfasts were incredibly good.
− I did not have a wardrobe (how do they expect visitors who stay a few days to organize their clothes?), or a desk, or chairs. My room was quite umcomfortable, unprepared for doing anytyhing other than sleeping or showering. The photos they posted make you think you'll be staying at a sophisticatd hotel, but that was not my experience.
Guest review
10.0Accueil très sympathique et professionnel. L'hôtel est confortable et bien aménagé. Le petit déjeuner était très bon.
Recommend this hotel for sure!
9.0Great location, but quiet. Very welcoming and helpful management and great breakfast. Lovely friendly dog saying hi too Nice rooftop terrace cafe next door
Hotels of Earth · questions
- Is Shangri-La Karesansui Hotel really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
No parking available.
›Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.