Legends Accomodation♡

Needs tlc

5.0

− The room had a really funny smell like musky/mouldy, the chest of draws had a crack on the front , toilet is too confined to close to the wall, outside didn’t look like it had been cleaned very dark

Great stay in great location.

8.0

Very central and was given an early check in too. Danny the host was excellent.

− Only negative is the shower was cold and no hot water in the tap either

Comfortable

8.0

Excellent location very comfy bed , room tired but everything needed there and host made us free full English breakfast in the morning outside so met other guests

Good location good stay

9.0

Location

− A bit messy around property.

Worse experience ever, we did not even stay when we saw the room in that state and we asked for a refund as it was not c

1.0

Nothing, it was a disaster! Ruined my whole weekend by booking this place and did not even stay because it was so unhygienic, dirt, cobwebs everywhere around the room and used shampoos were put in the room. No toilet rolls. i’ve never been in such a messed up property like this before.

− We checked in left our bags in the room and went straight out. We didn’t spend any time in the room after checking in. We had dinner by the seaside and only returned later that evening, which is when we realised the room had clearly not been cleaned properly. There was dust everywhere, cobwebs and even spiders in the room. We immediately raised our concerns with the manager. He came into the room but instead of taking our complaint seriously, he dismissed everything we pointed out. When I showed him the spider in the bathroom, he simply picked it up with his hand and said, “I don’t see anything - the room is clean to me.” This was incredibly dismissive and unprofessional. The claim that we “caused a scene” is completely false. We remained calm and respectful throughout the entire conversation. We were staying at a pub with rooms, not a restaurant, so that accusation makes no sense. We were simply asking for the clean, hygienic room we had paid for. One of the staff members even told us they were short-staffed and that the manager had cleaned the room himself. If that’s true, it certainly explains the poor standard of cleanliness but it is not an acceptable excuse. To suggest that we were only looking for a free stay is frankly insulting. We drove all the way from London to enjoy a relaxing break together. My fiancée and I had planned this trip to spend quality time together, not to deal with a dirty room and an unpleasant experience. Because of the condition of the room and the way our concerns were handled, our entire trip was ruined. All we expected was the standard of cleanliness and customer service that any paying guest should receive. We can also provide evidence as we took photos. We even asked if we can swap rooms, i understand there’s no rooms left but this room is extremely unhygienic, I want a refund as we are not planning to stay here. The owner was very rude.