One-Bedroom Apartment
Sleeps 4 · 40 m² · Sofa bed
- Air conditioning
- Kitchenette
- Kitchen
- Coffee machine
- Shower
Oshun Neo
Calle del Caballero de Gracia, Madrid, ES
4 guest rating· 2 reviews
About this hotel
Oshun Neo, a charming retreat in the heart of Madrid near major attractions like Gran Via Metro Station and the Royal Palace. Experience comfort and convenience with free WiFi, air conditioning, and modern amenities.
Central Location : Explore famous landmarks like Puerta del Sol and Plaza Mayor just steps away.
Well-Equipped Apartment : Enjoy a fully furnished space with a kitchen, hot tub, and cozy living area.
Nearby Attractions : Visit El Retiro Park, Reina Sofia Museum, and more within walking distance.
Book your stay at Oshun Neo now and immerse yourself in the beauty of Madrid!
Rooms & rates
Amenities
- Parking
- Air conditioning
- Non-smoking throughout
- Free wired internet
- Hot tub/Jacuzzi
- Internet access
Location
Calle del Caballero de Gracia, Madrid, ES
What guests say42 reviews
+ Great location− Poor service, Unprofessional staff, Rude behavior
Cleanliness7.5
Service3.0
Location4.0
Room Quality5.0
Amenities5.0
Value for Money5.0
Lack customer service
1.0The location only
− The staff. We received a poorly customer service, no receiving any instructions for check in and zero contact with their staff. We had to ask a local to made the call for us because they rejected all my calls, they haven't answered my WhatsApp even for a moment we thought that it was a scam. The Venezuelan guy who received us was very confrontational, with inappropriate attitude and blaming us why we didn't contact them through WhatsApp when clearly said that we have to call and no send WhatsApp, they need a better training because was no professional and extremely rude. When I tried to contact by WhatsApp the staff never replied. So, we didn't know anything about the check in, the exactly address where we should stay, and pretty much we felt so hopeless due to the bad customer that we had.
Good
7.0
Good to know
This property will not accommodate hen, stag or similar parties.
Please inform Oshun Neo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.