Nirvana Resort Puerto Galera♡

Helpful polite staff. Nice hotel

7.0

Good view over the bay. Hotel is right by the water.

− There is no minibar. There's just a refrigerator. Kettle cord is much too short to get from cupboard to socket.

Overall it was nice because of the overlooking view from the infinity pool.

10.0

Location was good, hot and cold shower, sheets and towels were changed and room was cleaned regularly, the view was nice breakfast was ok could be better and consistent, some of the staff were friendly and accommodating.

− Mozzies inside the room despite the doors being closed all the time. Wanted to charge us extra for bringing food we ordered from the Jollibee across the property that we wanted te eat at the dining area since there are no tables and chairs inside the room, they actually advised we eat inside the room instead which we'd most likely make a mess on the clean sheets and get charged more rather than allowing is to properly enjoy our meal at the dining area where no other guests are around. Mind you were paying over 9k to stay there for the amount of days we stayed yet still wanted to charge us for a little meal we wanted to enjoy properly with a table. Ended up eating in the room that has no proper table and chair. The first breakfast we had we asked for an extra chocolate milk along with an iced pineapple juice for one meal and was not charged, the following morning we asked for the same thing however the other lady said its an additional charge for the hot chocolate, so be consistent with what you offer.

ゆっくり出来た連休でした

8.0

とても静かで居心地は満足。 朝食も美味しかった。

− WI-FIが弱いかな.... その他は満足出来ました

Resort had both pros and cons

6.0

We really had mixed opinions of this resort. Outwardly it is very well kept… but the staff seem to not care about simple details. The staff is friendly and helpful when asked. The pool area and the general areas are very well kept.

− *No one came to clean our room or to even ask if we wanted room service. *The safe is operated by a key… which means they keep a copy and have access. *Staff seems to is on their phones or just walk around aimlessly… even when it’s clear that there are things to done. People finish eating and the staff doesn’t clear their table, dirty light fixtures, broken/warped overhead fan. *The bed was super firm… some people like that I guess. *At checkout the front desk person didn’t have the info for GCASH so we had to wait around till she contacted someone to else for the info.

Guest review

8.0

The ocean view, especially from the pool was incredible. The bed was very comfortable. The staff was wonderful as well. The location was great. Only a short distance to white beach one way and places like Tamaraw falls and the mangroves in the other direction.

− The property is listed as beachfront, but it's a very dirty area. The "hot" tub was ok but the water was cold most times.

Nice place

8.0

Clean, tidy and lovely pool with a view to the bay. Very quiet

− No internet available at the time we were there