Junior Room
Sleeps 2 · King bed, Sofa bed
- Desk
- Air conditioning
- Private bathroom
- Free WiFi
- Shower
Casa Chetumal Hotel
193 Avenida Álvaro Obregón entre Héroes y 5 de Mayo, Chetumal, MX
8.3 guest rating· 101 reviews
About this hotel
Luxurious Accommodation with Modern Amenities
Situated in Chetumal, Casa Chetumal Hotel offers elegant rooms with flat-screen TVs, air conditioning, and private balconies. The hotel provides free WiFi, free parking, and a helpful reception for guests.
Relaxing Terrace and Convenient Location
Guests can unwind on the terrace or seek tips from the friendly reception staff to explore Quintana Roo. Dos Mulas Beach is just 2.9 km away, perfect for a day of sun and sand.
Comfortable Stay with Thoughtful Touches
Each room at Casa Chetumal Hotel features cozy bedding, a wardrobe, and a private bathroom with complimentary toiletries. Enjoy a restful stay with all the essentials provided.
Book your stay at Casa Chetumal Hotel now for a memorable experience in Chetumal!
Rooms & rates
Standard Double Room
Sleeps 4 · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Free WiFi
- Shower
Basic Triple Room
Sleeps 6 · 3× Double bed
- Desk
- Air conditioning
- Private bathroom
- Free WiFi
- Shower
Twin Room with Balcony
Sleeps 4 · 25 m² · 2× Double bed
- Air conditioning
- Private bathroom
- Shower
- TV
- Toilet
Triple Room with Balcony
Sleeps 6 · 25 m² · 3× Double bed
- Air conditioning
- Private bathroom
- Shower
- TV
- Toilet
Double Room, Balcony
Sleeps 4 · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Free WiFi
- Shower
Junior Suite
Sleeps 2 · 50 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Shower
- TV
- Toilet
Standard Studio
Sleeps 2 · 25 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Shower
- TV
- Toilet
Standard Twin Room
Sleeps 4 · 25 m² · 2× Double bed
- Air conditioning
- Private bathroom
- Shower
- TV
- Toilet
Amenities
- WiFi available
- Free Parking
- Private parking
- Screens / Barriers between staff and guests for safety
- Air conditioning
- 24-hour front desk
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Fire extinguishers
Show all 27 amenities
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Invoice provided
- Laundry washed per local authority guidelines
- Outdoor furniture
- Physical distancing rules followed
- Process in place to check health of guests
- Shared stationery like menus, pens are removed
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
Location
193 Avenida Álvaro Obregón entre Héroes y 5 de Mayo, Chetumal, MX
- Check-in
- from 12:00 PM to 03:00 PM
- Check-out
- until 12:00 PM
What guests say8.3101 reviews
+ Centrally located+ Friendly staff− Room size limitations− Need for updates
Cleanliness8.2
Service8.9
Location8.9
Room Quality7.7
Amenities7.9
Value for Money8.4
Guest review
9.0Todo limpio y muy amable el trato
− Que no tiene restaurate
ok for our very short stay... lower your expectations for service.
8.0conveniently located near our departure ferry and sightseeing in downtown. Affordable place to lay our head for the evening.
− we put a request in for train station pickup and next day drop-off to the ferry we'll over a month before the trip thru the hotel portal which handled such requests. We never received confirmation... the request remained in a "Pending" status. We had to assume (correctly) that we never would get a confirmation and ended up taking care of ourselves.
It’s a good place, not the most luxery one but price/quality very good.
8.0Good value for money, kind staff and central location
− The AC was leaking water, we went to the reception to tell them and it was fixed almost immediately.
Basic hotel
6.0Free water. Not cold but the receptionist did get me some ice. Checkout time of 12pm. Good location. Fine for a night, a bit overpriced for what you get.
− Very basic hotel. No lift so you need to lug your luggage up one or two flights of stairs. I was expecting a desk as per the photos but didn't get one. The rooms have windows to the corridors which is odd. Luckily I had a window to the outside as well but I think a lot of the rooms don't.
Guest review
6.0Het bed lag lekker.
− Er zaten vlekken in het beddengoed. Om 6 uur ‘s ochtends werden we wakker van de hitte omdat de stroom was uitgevallen. Er zitten ramen in de douche die direct uitkomen op de gang. De wat langere mensen zijn daardoor bijna te zien tijdens het douchen. Voelde allemaal een beetje viezig en vervallen aan.
Guest review
10.0Buena ubicación y excelente atención del personal, habitación cómoda y limpia.
Good to know
A deposit may be required at the property.