Double Room
Sleeps 2 · 27 m² · Extra-large double bed (Super-king size)
- Desk
- Private bathroom
- Adapted bath
- Shower
- Safety deposit box
Boutique Hotel Balm
★★★ Balmstr. 3, Luzern, CH
9 guest rating· 1576 reviews
About this hotel
Historic Family-Run Gem in Lucerne's Green Suburb
Exquisite Dining Experience : Indulge in award-winning cuisine at La Pistache with 16 Gault Millau points or savor authentic Swiss dishes at the Bistro.
Cozy Rooms with a View : Relax in rooms equipped with cable TV, a reading corner, and some offering stunning panoramic views.
Family-Friendly Amenities : Enjoy free WiFi, a seasonal outdoor pool, complimentary parking, an animal park, and a playground; perfect for a memorable family getaway.
To experience the charm and hospitality of Hotel Balm, book now for an unforgettable stay!
Rooms & rates
Economy Double Room
Sleeps 2 · 17 m² · Double bed
- Desk
- Private bathroom
- Shower
- Safety deposit box
- TV
Single Room
Sleeps 1 · 16 m² · Twin bed
- Desk
- Private bathroom
- Shower
- Safety deposit box
- TV
Quadruple Room
Sleeps 4 · 28 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Private bathroom
- Adapted bath
- Shower
- Safety deposit box
Triple Room
Sleeps 3 · 28 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Private bathroom
- Adapted bath
- Shower
- Safety deposit box
Amenities
- WiFi available
- Outdoor pool
- Outdoor pool - seasonal
- Swimming pool
- Free Parking
- Private parking
- Breakfast takeaway containers
- Restaurant
- Bar
- Pets allowed
- Golf course
- Skiing
- Tour desk
- Non-smoking rooms
Show all 58 amenities
- Family rooms
- Access to health care professionals
- Allergy-free room
- Board games/puzzles
- Cashless payment available
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Daily housekeeping
- Designated smoking area
- Express check-in/check-out
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fruits
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Hiking
- Invoice provided
- Ironing service
- Key access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Minimarket on site
- Open-air bath
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Public transport tickets
- Safety deposit box
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Table tennis
- Terrace
- Wine/champagne
Location
Balmstr. 3, Luzern, CH
- Check-in
- from 03:00 PM to 10:00 PM
- Check-out
- until 11:00 AM
What guests say91576 reviews
+ Friendly staff+ Clean and spacious rooms+ Good breakfast− Location slightly distant from city center− Some reviews highlight an elevator absence
Cleanliness9.1
Service9.6
Location8.2
Room Quality9.1
Amenities8.6
Value for Money9.1
Guest review
7.0La carte d hôte pour les déplacements et réductions La piscine Terrasse du pdj très agréable Bel environnement
− Que le restaurant soit fermé pour vacances la veille de notre arrivée Dommage car l hôtel n est pas à côté de Luzern et c était un de nos critères pour choisir cet hôtel
Perfect hotel to visit Luzern or as stopover on longer trips.
10.0Great hotel in perfect location to visit Luzern or as stopover whilst traveling further south or north. Room was spacious and very clean. Breakfast was delicious and it was very nice to be able to have it out on the terrace with a view of the lake and mountains. People at reception were really very nice, giving all the necessary tips and hints for our first visit of Luzern. There is a busstop in front of the hotel that brings you to the city center in 15 min, bus passes every 10 min and it's free with the guestcard. Way better to stay here a bit outside of the city with free parking, rather than being in the chaos of the city and have to pay for expensive parking. We will for sure book here again when visiting the area or on our way to Italy.
− Cannot think of anything.
Guest review
9.0Kind stuff
− Very clean
Guest review
9.0아침식사가 정말 맛있었습니다. 호텔에서 보이는 풍경도 아름다웠어요.
− 짐을 나르는 것이 좀 힘들었어요. 물론 직원분들이 도와주셨어요.
Guest review
10.0Her şey çok güzeldi. Özellikle kahvaltı mükemmeldi
Guest review
9.0조식이 정말 훌륭했고 맛있었습니다. 정성스럽게 준비해 주셔서 좋았어요.
− 엘리베이터가 없어서 짐을 옮기는게 좀 불편했어요. 직원분들이 도와주셨어요.
Good to know
Please note that on Mondays or Tuesdays, check-in is not possible after 22:00 under any circumstances.
On request we do also offer half board for our hotel guests. The restaurant will be closed on Monday and Tuesday, only open for hotel breakfast.
Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Nov 1, 2026 until Sat, Mar 20, 2027
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for CHF 30 per person per night when using an available cot.
Children up to and including 1 year old stay for CHF 30 per person per night when using an existing bed.
Children from 2 years old to 16 years old stay for CHF 50 per person per night when using an existing bed.
People 2 years old and over stay for CHF 50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
›Pets
Pets are allowed. Charges may be applicable.