Superior Twin Room
Sleeps 4 · 90 m² · 2× Double bed, 2× Sofa bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Katakura Silk Hotel
★★★ Kogan-dori 4-1-43 , Suwa, JP
9.3 guest rating· 6 reviews
About this hotel
Stunning Lake Views and Serene Garden
Luxurious Amenities for Comfort
Fully air-conditioned rooms with modern facilities
Complimentary WiFi, minibar, and safety deposit box
Personalized service for an unforgettable stay
Delicious Dining and Relaxation
On-site restaurant serving delectable American and Asian breakfast options
Geothermal area with close proximity to rejuvenating hot springs
Rooms & rates
Deluxe Twin Room
Sleeps 4 · 90 m² · 2× Double bed, 2× Sofa bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Standard Twin Room
Sleeps 3 · 68 m² · 2× Double bed, Sofa bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Amenities
- WiFi available
- Free Parking
- Accessible parking
- Private parking
- Valet parking
- Restaurant
- Air conditioning
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Adult only
- Cashless payment available
- CCTV in common areas
- CCTV outside property
Show all 52 amenities
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Delivered food - securely covered
- Designated smoking area
- Electric vehicle charging station
- Face masks for guests available
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key access
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shuttle service
- Shuttle service (free)
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Terrace
- Thermometers for guests provided by property
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
Location
Kogan-dori 4-1-43 , Suwa, JP
- Check-in
- from 03:00 PM to 05:00 PM
- Check-out
- until 10:00 AM
What guests say9.36 reviews
+ おてなしがよかった
Cleanliness9.3
Service9.3
Location9.3
Room Quality9.3
Amenities9.3
Value for Money9.3
Guest review
7.0おてなしがよかった
Surprisingly great pitstop, enjoyed the in-room onsen bath and luxurious and large room space
9.0Large, luxurious room with premium furnishings and all amenities expected from a luxury Japanese hotel (premium toiletries, nespresso machine, even a hair curler). The space is huge with separate toilet, sink, shower. All rooms are equipped with an in-room private onsen stone bath that uses natural hot spring water from Suwa. There is also a view of Lake Suwa from the room and balcony. We did not worry about the privacy although it's at the road and that was a concern when booking, but they have blinds to block so you can control it. They also have artistic decor in the hotel with some art display pieces and a lounge on 3rd floor with free fridge drinks. Additionally, the room came with a free high-tea welcome set which was a pleasant surprise. I don't think the photos do justice to the room! The entire hotel was very private too, with private check in, and the dining also had privacy screens for a romantic experience. Overall, was a great pitstop.
− We didn't fully enjoy the Japanese-Western fusion cuisine but that's our personal preference. The food quality was still good. Also, there was no turn down service. I would also have preferred if they helped us with the luggage as they didn't offer at all, but that's a small matter too. Finally, as it is quite a pricey hotel, we found there was value with a discount but the full rate could be steep.
Exceptional
10.0Very friendly and helpful staff. English is sometimes a problem but thank goodness for Google translate. We had our hotel for the day cancelled and they did everything to help us book a new hotel I would definitely recommend to stay there
− There was nothing I didn't like
Good to know
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.
›Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children ages 7 and older are allowed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.