Commercial Hotel Werris Creek♡

our employees didnt stay here due to the state of this place upon arrival

1.0

Gross

1.0

− You couldn't go barefoot on the carpet as there were many giant 'catseye' prickles embedded in it and there were cockroaches wandering around. Chest or pubic hairs in the bathroom.

I wasted $260 for two nights accom, but bailed out after one very uncomfortable night.

3.0

I booked the hotel for two nights based on the photos for the property which were very misleading. When I arrived at the property at 4pm, the hotel looked abandoned and nobody was present. After walking around the outside of the property, I tried ringing the phone contact number and it was disabled. I then rang Booking.com, and advised them that the property appeared derelict and abandoned. They told me they'd chase up the owners on another phone number. I received an SMS telling me that I was in Unit 1 and they gave me the security code to get my door keys.

− When I finally got inside the unit, I was very disappointed in what I found. The carpet was threadbare and it was like walking on nails. There was no toilet roll at all, and I later was able to get some toilet paper from another derelict room by using a door in my unit that gave me access to a common hallway. The advertising said I would have a double bed, but the bed was a foot too short for me to sleep, so I had to sleep diagonally across the bed. The room was full of mosquitoes, but the aircon was OK. I had to go down town to try to find somewhere to eat, as the hotel was empty.

Guest review

1.0

Nothing

Extremely Disappointing, I believe I was sold accomodation to a working Hotel

2.0

Rooms are basic but clean

− Hotel is closed and fenced off, I was only advised when contacted by message and I asked about meals on Thursday (5 March) whilst I was travelling. I would have definitely cancelled the Sunday night stay (8 March) But I had already paid. Motel Accomodation is at the rear of the closed Hotel and quite isolated. No Phone service No staff on site, all contact by phone messages No food (I was advised on only Takeaway) No drinks No internet connection, and therefore No TV connection I believe this Accomodation was falsely advertised, promoted and sold. I request a Substantial REFUND for the way this accomodation was misrepresented.

TERRIBLE - do not book

1.0

Nothing

− Dirty / unclean / shower leaking bad & not able to get temp right / no internet and was given an excuse that there were NBN issues yet surrounding properties had no issues. An alarm was going off in the pub regularly. The pub was permanently closed. I booked & paid for a queen room & got a Double room. The microwave had not been cleaned and there were no cutlery or plates.