Triple Room
Sleeps 3 · 150 m² · Sofa bed, Queen bed
- Private bathroom
- Toilet
- Slippers
- Electric kettle
- Bidet
Fairy Garden Resort Kundasang
Kg kalanggaan jalan kundasang, Kundasang, MY
7.1 guest rating· 120 reviews
About this hotel
Spectacular Mountain Views
Discover breathtaking vistas of the majestic Mount Kinabalu right from your window.
Culinary Delights
Indulge in a fusion of local and Asian flavors at our on-site restaurant.
Convenient Location
Located just 91 km from Kota Kinabalu International Airport, your mountain retreat is easily accessible.
To experience luxury amidst nature, book your stay at Fairy Garden Resort Kundasang now!
Rooms & rates
Deluxe Queen Room
Sleeps 2 · 150 m² · Queen bed
- Private bathroom
- Toilet
- Slippers
- Electric kettle
- Bidet
Deluxe Twin Room
Sleeps 2 · 150 m² · 2× Twin bed
- Private bathroom
- Toilet
- Slippers
- Electric kettle
- Bidet
Family Room
Sleeps 4 · 150 m² · 2× Queen bed
- Private bathroom
- Toilet
- Slippers
- Electric kettle
- Bidet
Family Room
Sleeps 4 · 150 m² · 2× Queen bed
- Private bathroom
- Toilet
- Slippers
- Electric kettle
- Bidet
Amenities
- Free Parking
- Private parking
- Restaurant
- Room service
- Non-smoking rooms
- Family rooms
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Delivered food - securely covered
- Fire extinguishers
- Food delivered to guest room
- Guest room sealed after cleaning
Show all 17 amenities
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Smoke alarms
Location
Kg kalanggaan jalan kundasang, Kundasang, MY
- Check-in
- from 02:00 PM to 08:30 PM
- Check-out
- until 11:30 AM
What guests say7.1120 reviews
+ Kucing comel dan anjing mesra+ Very accessible as it is near the road.− Service was quite unprofessional− Room door handle was broken− Overall cleanliness was below standard
Cleanliness5.8
Service7.8
Location8.3
Room Quality5.8
Amenities6.8
Value for Money7.3
Guest review
1.0Reasonable price.
− The way the receptionists interact with customers needs significant improvement. During my experience, they displayed a lack of professionalism when handling customer concerns and resolving issues. Rather than demonstrating empathy, patience, and a willingness to assist, their responses often came across as dismissive. This created a frustrating experience and left the impression that customer satisfaction was not a priority. Reception staff are often the first point of contact for customers and play an important role in shaping the overall impression of the organization. As such, they should be equipped with strong communication, problem-solving, and interpersonal skills. I believe the receptionists would benefit from additional training focused on customer service, conflict resolution, and professional communication. Improving these areas would help them handle difficult situations more effectively, build better relationships with customers, and contribute to a more positive and welcoming environment.
Fair
7.0Near to my destination Aki² Trail
− The wifi very slow and most of the time no coverage.
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.