Onyx Oasis♡

the apartment is clean, the area is quite, the mall is 4min away we had a nice pleasant stay overall

9.0

− there was no detergents for the bathroom to clean, only 2 rolls of tissue for 4 days was not enough,

It was clean, safe, professional and the host was amazing, the communication was amazing from check in to check out, the

10.0

It was clean, safe, professional and the host was amazing😭♥️

− Nothing

Guest review

10.0

The room was super clean,the view was marvelous I enjoyed each and minute I wish I extended my stay

− Nothing

Never more -worth experience from South Africa

1.0

− Our stay managed by Opulentia Holiday Letting was highly problematic due to major operational and health failures: Access Failure: The digital check-in system failed completely. We were locked out in the dark for over 60 minutes with no assistance from the host. Zero Privacy: The window blinds facing the public staircase were broken, leaving the inside of the apartment completely exposed. The host refused a face-to-face meeting to log a reclamation. Health Hazard: The unit is infested with pests. I was severely bitten over my entire body and developed a fever. Verbal Abuse: When requesting a resolution, the owner became extremely hostile and subjected my spouse to illegal racial slurs over the phone. Lack of Transparency: The host refused to issue a legal tax invoice, deleted the WhatsApp communication history, and changed their number.

Good value for money

7.0

Staff were very accommodating and helpful

− The dishes and floors weren't very clean.

Guest review

6.0

I liked the location it's close to everything and there's alot of things to do. I also felt very safe there. It's neat a place for on the go people it is only for 2 people max I feel ..couch was the best part of it There are alot of cupboard space in the bedroom

− I like to say this is a place I stayed at twice ..second time not too great but still good. 1. States there's a hairdryer but there is no hairdryer so note that. 2. No toilet paper on arrival, don't expect it it's not consistent ..first time I stayed here there was toilet paper now there wasn't any. 3. It is a self catering place so cooking can be done but there is barely any space for groceries not the hosts fault just letting you know it's not somewhere you can buy alot of things and store for a long time. 4. The door to the bedroom has a door stop in the middle of the walkway not very practical infact a hazard my wife stubbed her toe so badly ..so be aware of the door stopper. 5. Remote batteries was very annoying they weren't working when we arrived had to switch it with the aircon remote luckily it was chilly so didn't need to aircon that much. 6. WiFi went off towards the end of our stay. It's a good place very clean thou..that was nice ..but I wouldn't stay here for long periods of time more of a weekend getaway or if I needed to do business in the area