Lemis Suite Istanbul

Very dirty and poor condition, requires deep cleaning and refurbishing

3.0

It was close to the centre, had extra room to spend evenings if you are tired and don’t want to hand out in loud restaurants.

− We only managed to check in on 3d attempt, they sent us to the room, well knowing the electronic card lock didn’t work. We had to chase them to get an old fashioned key, beg for the second one and then ended up in the room unlocked, but with no electricity, so we had to go back to them again to ask for some solution. They gave us a card to insert to the holder and it worked. They promised an engineer that would come in 2 days, but of course no one showed up. What was the point of sending us back and forth 3 times if they knew the situation in the first place? Despite everyday cleaning service when they cleaned the floor, changed towels and made the bed, it was very dirty overall. All surfaces are covered with some old spots or dust, some things clearly required replacement. The smell was horrible, something between dirty mop and canalisation, so the room required constantly open windows to make it better, plus we bought an air freshener to cope with it. Even in the breakfast area every morning we had to hunt at least one table to sit at, that was actually properly wiped after the previous use. It felt like no one did a deep cleaning in that place for years and it’s simply disrespectful to guest to accommodate them in such condition, especially given the peace for which you can easily find a place to stay in London for example. There is no soundproofing and every night we could hear very loud people behind the wall at 1 and 2 am.

Guest review

9.0

Foarte spațios!

− Același mic dejun

Lovely and memorable stay, would stay again.

8.0

The staff were very kind, respectful and helpful. The apartment was spacious, comfortable and felt like home. The breakfast was fantastic, covering a variety of nutritiants. Daily cleaning and fresh towels were provided.

− The general clinness of the apartment (e.g., curtains, walls, floor corners) could improve.

gorgious

10.0

We booked 1 apartment with 1 bedroom and a living room with sofabed. The manager explaind me that is a booking.com mistake because the sofa was a normal one, so he change our apartment ( for the first time since I'm traveling - many thanks to the manager ) with a bigger one with 2 bedrooms for free. Anyway both apartments are beautiful, large bedrooms, and confortable living area both have a kitchen space with all you need and both were very clean, because they clean it every day . There are a lot of minimarkets around this facility and the tram station is 100m away. The parking is on the street but it is private, no problem from my point of view

− everything was perfect

Guest review

10.0

Очень хороший отель, рекомендую