Nexthouse Pera Hotel

Guest review

10.0

Всичко

Guest review

10.0

Топ локация! Чисто, уютно, страхотен персонал! Най- вкусното кафе в заведението отдолу !

The Worst Hotel Experience I’ve Ever Had in Istanbul – Had to Leave Early

1.0

− I have visited Istanbul more than 10 times and stayed in multiple hotels, but this was by far the worst hotel experience I have ever had. The stay was absolutely unacceptable. We experienced multiple serious issues, including maintenance work and disturbing noise after midnight that continued until morning, leaking sinks, extremely unpleasant smells, mold, and poor cleanliness. On top of that, none of the in-room safes were working, which is a serious concern when it comes to guests’ security and peace of mind. We had to change rooms three times in just two days, yet the problems were never properly resolved. For three consecutive nights, we were unable to get a proper night's sleep. A hotel room should be a place to rest and feel comfortable, not somewhere you spend your stay dealing with noise, unpleasant smells, and basic maintenance issues. What made the experience even worse was the manager's lack of cooperation and willingness to properly address our concerns. The overall handling of the situation was deeply disappointing and showed little consideration for the guests’ comfort. Ultimately, the conditions were so bad that we had no choice but to leave and book another hotel. This meant additional inconvenience, wasted holiday time, and unnecessary stress. I have stayed in many hotels across Istanbul, and I have never had to go through anything like this. Based on my experience, I would not recommend this hotel to anyone looking for cleanliness, comfort, a good night's sleep, or professional management. Avoid unless the hotel seriously improves its standards and the way it treats its guests.

Nice, comfortable rooms! Great location. Hotel needs some minor maintenance here and there, staff is great.

8.0

Bed was super comfortable, spacious room … staff is great

− Needs some maintenance, bathroom leaking water, blow dryer circuit issue, older TVs, balcony door handle broker off .. with just a bit more attention to these details, the place would be amazing … the hotel manager and the other taller gentlemen were wonderful and really did their best to accommodate our needs, which we really appreciated! But ultimately of the owner could eliminate these issues .. it would make things much better .. for everyone!

Wir haben 6 wunderschöne Tage als vierköpfige Familie mit zwei Kindern in diesem Hotel verbracht und waren rundum begeis

10.0

Die Sauberkeit, die Hilfsbereitschaft der Mitarbeiter, die Freundlichkeit der Mitarbeiter. Die Lage, man kann alles zu Fuss erreichen. Einfach Alles 👌

− Es gibt nichts was uns als Familie nicht gefallen hat. Es war alles gut und alles schön. Die Lage, der Unterkunft, die Mitarbeitende, einfach alles.

Overall I would recommend Nexthouse Hotel Pera for its friendly vibe, excelent location, and helpful staff

8.0

Very nice room on 5th floor with all amenities except mini fridge. Lift takes you up. Right above excellent Mornings in Pera, discovered earlier that led to hotel.

− Reception isn’t fully staffed as they also work in the café downstairs. So getting help or making changes can be delayed as staff respond to messages via WhatsApp.